KN

Kinetic North America

Verified Job Source

Student housing and events solutions that put people first. Managing over 180m student bed nights per year.

Chicago, IL

51–200 people

About

Kinetic Software is a 27-year-old specialist provider of enterprise solutions built exclusively for higher education. The company focuses solely on student housing, conferencing and events, residence life, and catering, enabling universities to streamline residential, commercial, and community operations within a single connected ecosystem. Operating in more than 20 countries, Kinetic’s software manages over 180 million student bed-nights each year, supporting universities and colleges that demand both operational depth and reliability. Its solutions are trusted worldwide to deliver mission-critical housing, event, and student engagement operations with efficiency, security, and precision. Kinetic is owned by Volaris Group, part of Constellation Software Inc. (TSX: CSU) — one of the world’s most stable and successful enterprise software organizations. Volaris’ buy-and-hold-forever model guarantees that Kinetic will never be sold, divested, or sunset, providing its university partners with permanent vendor continuity and long-term security. For a free review of your current approach, or to learn more reach out us here: https://www.kineticsoftwareinc.com/contact-us/

Open positions

Customer Support Analyst (Application & Technical Support Desk)

Remote · ["United States"]

Job Summary: As a Kinetic Customer Support Analyst, you'll be the steady hand guiding customers through technical challenges and queries. You’ll be owning cases end-to-end, collaborating with internal teams, and playing a key role in delivering a support experience that wows. Your key responsibilities will include: -1st Line Support & Case Management -Technical Services -Outage Response -Support the Wider Business At Kinetic, we're not just building software – we're pioneering a movement that’s transforming the student housing, residence life and events landscape in higher education across th…

Technical Support Analyst (Remote - Canada)

Remote · ["Canada", "United States"]

About Kinetic At Kinetic, we’re redefining operational excellence in higher education, conferencing, and events. As the leading provider of software solutions for student accommodation, event management, catering, and residential services, we help institutions streamline operations, elevate customer experiences, and unlock their full potential. With over 25 years of experience and trusted by more than 350 institutions worldwide, our software empowers universities and venues to run smarter, faster, and more collaboratively. From bustling campuses to dynamic corporate environments, our technolo…