Inside Sales & Procurement Representative - GTA

Our client is one of Canada's most respected distributors of engineered electrical and utility infrastructure solutions, supporting the modernization of the nation's power grid and critical infrastructure. Serving electric utilities, municipalities, EPC firms, contractors, renewable energy developers, and industrial customers across Canada, the organization supplies the products and technical expertise required for transmission, distribution, substation, and grid modernization projects. As electrification, renewable energy, electric vehicle infrastructure, and grid expansion continue to accelerate across North America, demand for innovative electrical infrastructure solutions has never been stronger. This is an exceptional opportunity to build a long-term career within one of the fastest-growing sectors of the industrial marketplace while receiving comprehensive product and industry training from experienced professionals. As the Inside Sales & Procurement Representative, you will play a pivotal role in ensuring customers receive the right products at the right time while supporting the successful execution of critical infrastructure projects across Canada. Acting as the primary liaison between customers, manufacturers, suppliers, purchasing, logistics, and the Outside Sales team, you will manage quotations, sourcing, procurement, supplier relationships, project coordination, and customer support throughout the sales cycle. This role offers a unique opportunity to develop expertise across technical sales, purchasing, procurement, vendor management, and supply chain operations while building long-term relationships with customers and some of the industry's leading manufacturers. No previous utility industry experience is required as full corporate training is provided. Your attitude, initiative, and willingness to learn are what are critical to be successful in this process and in the position. Responsibilities Customer Relationship Management Build lasting relationships with customers by delivering responsive, knowledgeable, and professional service. Serve as the primary point of contact for quotations, product recommendations, purchasing inquiries, order status, and project support. Maintain regular communication regarding pricing, lead times, product availability, and delivery schedules. Support Outside Sales by managing key customer accounts and helping identify opportunities to grow existing business. Inside Sales & Business Development Prepare accurate quotations for utility, municipal, industrial, renewable energy, and infrastructure projects. Interpret customer specifications and recommend technically appropriate products and engineered solutions. Source products from industry-leading manufacturers to provide complete customer solutions. Identify opportunities to upsell complementary products and increase overall account value. Follow up on quotations to maximize sales conversion while strengthening customer relationships. Maintain accurate customer records, quotations, and opportunities within the company's CRM and ERP systems. Purchasing & Procurement Purchase products from approved manufacturers and supplier partners to support customer orders and inventory requirements. Generate and manage purchase orders while ensuring pricing, specifications, lead times, and delivery commitments are accurate. Verify pricing, freight, lead times, and special-order requirements while supporting company profitability objectives. Evaluate sourcing alternatives when necessary to meet customer delivery expectations. Monitor supplier acknowledgements and purchase order status to ensure commitments are achieved. Coordinate special orders and project-specific procurement activities from quotation through delivery. Assist with inventory replenishment and purchasing decisions based on customer demand and project forecasts. Supplier & Vendor Relationship Management Develop strong working relationships with manufacturers, supplier representatives, and strategic vendor partners. Coordinate with suppliers regarding product availability, technical documentation, certifications, and project requirements. Expedite critical materials required for customer projects while proactively managing supplier performance. Resolve supplier issues professionally while maintaining productive long-term business relationships. Participate in supplier product training and stay current on new technologies, product launches, and market developments. Supply Chain & Project Coordination Coordinate activities between customers, purchasing, suppliers, logistics providers, warehouse personnel, and Outside Sales. Monitor open orders, supplier shipments, and delivery schedules to ensure customer commitments are achieved. Proactively communicate potential supply chain disruptions while developing alternative sourcing solutions where appropriate. Support major utility and infrastructure projects by ensuring materials are delivered accurately and on schedule. Collaborate with operations and logistics teams to resolve shipping discrepancies, shortages, and delivery challenges. Contribute to continuous improvement initiatives that enhance procurement efficiency, order accuracy, and customer satisfaction. Technical Product Development Develop technical expertise across a broad range of electrical infrastructure products including: Medium- and high-voltage equipment Utility connectors and cable accessories Grounding and bonding systems Transformers Switchgear Wire and cable Utility hardware Engineered electrical solutions Learn to interpret customer requirements and recommend appropriate technical solutions. Continuously expand your knowledge through manufacturer training programs and ongoing professional development. Qualifications 2-5 years of experience in Inside Sales, Purchasing, Procurement, Customer Service, Account Management, or Supply Chain within industrial distribution, electrical products, utilities, manufacturing, construction, wholesale, or technical sales. Experience purchasing industrial or electrical products, coordinating suppliers, or managing procurement activities is considered a strong asset. Outstanding customer service and relationship-building skills. Strong communication and negotiation abilities with customers, suppliers, and internal stakeholders. Excellent organizational and project coordination skills with the ability to manage multiple priorities simultaneously. Strong attention to detail when preparing quotations, purchase orders, and customer documentation. Comfortable learning technical products and understanding customer applications. Self-motivated with a proactive approach to problem-solving. Proficiency with Microsoft Office along with ERP, CRM, and purchasing systems. Why This Opportunity Join one of Canada's leading distributors supporting the modernization of the nation's electrical infrastructure. Build expertise across technical sales, procurement, vendor management, and supply chain operations. Receive comprehensive onboarding, product training, and mentorship from highly experienced industry professionals. Work with globally recognized manufacturers and leading-edge electrical technologies. Gain exposure to major utility, transmission, renewable energy, industrial, municipal, and infrastructure projects across Canada. Be part of a collaborative, supportive team that values learning, innovation, and career development. Competitive compensation package with comprehensive benefits. Outstanding long-term career opportunities in Outside Sales, Strategic Account Management, Product Management, Procurement, Supply Chain, Operations, or Branch Leadership. If you're looking for a career that goes beyond traditional inside sales, this is an opportunity to become an integral part of the commercial operation. You'll develop expertise in technical sales, purchasing, supplier management, and supply chain coordination while helping deliver the products and solutions that support Canada's evolving electrical grid and critical infrastructure.

The role acts as the primary liaison between customers and suppliers to manage quotations, procurement, and project coordination for electrical infrastructure solutions. Key duties include sourcing products, managing vendor relationships, and ensuring the timely delivery of materials for critical power grid projects.

Candidates need 2-5 years of experience in inside sales, purchasing, or supply chain within industrial distribution or technical sales. Strong communication, organizational skills, and proficiency with ERP/CRM systems are required.

• Comprehensive benefits • Competitive compensation package

• Microsoft OfficePreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Inside Sales
• Procurement
• Vendor Management
• Supply Chain Coordination
• Customer Relationship Management
• Technical Sales
• Quotation Preparation
• Negotiation
• Project Coordination
• ERP Systems
• CRM Systems
• Microsoft Office
• Sourcing
• Account Management
• Inventory Replenishment
• Technical Product Knowledge

• Sales
• Logistics
• Energy
• Customer Service & Support
• Manufacturing

Minimum experience

2+ years

Apply by

Sep 3, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Associate