Opens an external site
- Employment type
- Part-time, Temporary, Seasonal
- Experience level
- Entry, Junior · 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
Provide friendly, personalized customer service, share product and promotion information, and process transactions accurately using the point-of-sale system and loyalty program. Receive, inspect, organize, count, label, and present inventory while supporting store setup, cleanliness, and safety.
Job details
Who Are We? Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 30 stores across North America to-date and more to come! We are looking for enthusiastic applicants to join our team as a Sales Associate at Guildford Town Centre.This is a seasonal position running from October 26, 2026 to January 26, 2027. About the Role As a Sales Associate, you will provide top-tier customer service with outstanding product knowledge to all clients. Including but not limited to… * Greet all customers with enthusiasm and deliver an exceptional shopping experiencein a friendly and professional manner * Assess customer needs and inquiries by asking open-ended questions to provide personalized solutions, leveraging your in-depth product knowledge to support them in selecting the right products * Stay informed about current sales and ongoing in-store promotions to keep customers updated and enhance their shopping experience * Ensure smooth and accurate customer transactions by efficiently utilizing our point-of-sale system and Kiokii Loyalty Reward Membership Program * Foster positive relationships with customers to encourage repeat business and long-term brand loyalty * Manage the shipping and receiving of incoming inventory by unloading, unpacking,and inspecting for accuracy and any damagesin a timely manner * Organize products on shelves and in storage areas, following proper inventory * procedures to maintain stock levels of all items * Conduct regular stock counts andassistin resolving inventory discrepancies or overstock situations * Ensure products are properly labelled, priced, and presented in accordance to store standards * Support with store opening and setup * Keep storeclean, organized, and compliant with safety standards * Performs ad-hoc duties as assigned What We're Looking For * Previousretail, sales, or customer service experience preferred * A deep enthusiasm for the Asian beauty industry, with a commitment to learning, sharing knowledge, and staying informed on the latest products and trends to better serve customers * Excellent attention to detail and organizational skills, combined with great communication and interpersonal skill * Team-oriented with a friendly and energetic personality * Strong problem-solving abilities and able to adapt to customer needs and inventory needs change * Basic math proficiency for scheduled inventory counts and supporting loss prevention efforts * Adheres to company policies and maintains compliance with workplace safety standards and protocols * Ability to work in a fast-paced environment and multitask effectively * Basic mathproficiencyand ability to handle cash and transactions accurately * Ability to stand, walk, and lift up to 30lbs.for extended periods of time, and ability to bend, stoop, and reach for products on shelves or storage areas * Comfortable using ladders or step stools to climb and access higher shelves or stock * Willing to work in a retail setting that may require moderate noise levels, brightlighting, or fluctuations in temperature Vacancy type: NEW/BACKFILL Kiokii Inc. is an equal opportunity employer. If you require accommodation during the interview process, please contact Human Resources. The Company utilizes AI-assisted technology in the initial screening of resumes to enhance efficiency and consistency in the recruitment process. This technology does not make hiring decisions independently. All applications are subject to human review prior to any employment decision.
What you’ll do
Provide friendly, personalized customer service, share product and promotion information, and process transactions accurately using the point-of-sale system and loyalty program. Receive, inspect, organize, count, label, and present inventory while supporting store setup, cleanliness, and safety.
Requirements
Previous retail, sales, or customer service experience is preferred, along with enthusiasm for Asian beauty products, strong communication and organizational skills, and the ability to work effectively in a fast-paced team environment. Candidates must be able to handle transactions and basic math, stand and move for extended periods, lift up to 30 pounds, and access higher shelves using a ladder or step stool.
Listed skills
- Customer service · Preferred
- Sales · Preferred
- Product Knowledge · Preferred
- Communication · Preferred
- interpersonal skills · Preferred
- Inventory management · Preferred
- Point-of-sale systems · Preferred
- Cash handling · Preferred
- Organization · Preferred
- Attention to detail · Preferred
- Problem solving · Preferred
- Teamwork · Preferred
- Time management · Preferred
- adaptability · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer Service
- Sales
- Product Knowledge
- Communication
- Interpersonal Skills
- Inventory Management
- Point-of-Sale Systems
- Cash Handling
- Organization
- Attention to Detail
- Problem-Solving
- Teamwork
- Time Management
- Loss Prevention
- Adaptability
- Client Needs Assessment
- Brand Loyalty
- Shipping And Receiving
- Energetic
- Professionalism
- Organizational Skills
- General Mathematics
- Interpersonal Communications
- Problem Solving
- Multitasking
- Point Of Sale
- Safety Standards
- Loading And Unloading
- Unpacking
- Team Oriented
- Workplace Safety
- Enthusiasm
- Detail Oriented
Job areas
- Retail
- Sales
- Customer Service & Support
- Logistics
- Seasonal Sales Associate
- Retail Sales Associate (General)
- Shop Sales Assistants
- Retail Salespersons
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