Parts Sales Coordinator

Job summary

The Parts Sales Coordinator manages daily parts quoting, sales processes, and customer account support for automated warehouse systems. They also collaborate with engineering teams to source components, analyze performance data, and conduct site audits.

Job details

The Lifecyle Solutions & Service (LSS) Group at Dematic supports automated systems that help some of the largest companies in the world manage and optimize their warehouse and distribution operations. In our Mississauga office, we are building a world-class global material handling organization with leadership in Mechanical, Electrical and Software engineering. From troubleshooting, estimating, parts & service proposals to supporting the LSS Team, the position offers a variety of challenges in a fast-paced environment. The Parts Sales Coordinator is a member of the Lifecyle Solutions & Service team reporting directly to the Director of Lifecyle Solutions & Service Department. The Parts Sales Coordinator actively engages in daily parts quoting and sales processes. The role is to support the installed customer base with account set-up, parts research, parts pricing, and confirmation of delivery. It includes sales related to parts, invoicing and or site efforts such as parts put away or parts site audits. WE OFFER: What We Offer: * Career Development * Competitive Compensation and Benefits * Pay Transparency * Global Opportunities Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/ Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The base pay range for this role is estimated to be $65,000- $140,000at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills. TASKS AND QUALIFICATIONS: What You Will Do in This Role * Provide consultation to customers including quotes, order processing and support to improve existing systems. * Work with Mechanical and Electrical Engineering teams to source controls components such as: Servo Drives, PLC, PC Controllers, DC Power Supplies, optical devices (i.e., encoders, photo eyes, etc.). * Track & measures Key Performance Indicators and Fault data and evaluate & analyze the data, implement & direct improvement. * Conduct site parts put away at the complete of installation and commissioning. * Assist in inspection, testing, adjusting & evaluation of incoming electrical, Electromechanical, and electronic components. * Collect & compile operational or experimental data and aid in the preparation of estimates, schedules, specifications & reports. * Engage in safety program, prepares, and supports safety certifications. * Provide site parts audits and services to educate customer and staff in the proper operation and maintenance of the material handling system. What We Are Looking For: * Bachelor's Degree and/or Engineering Technologist Diploma or equivalent. * 5+ years of experience, preferably in Automation in Supply Chain Logistics field. * Strong analytical and critical thinking skills with a high attention to detail. * Ability to work with cross-functional teams such as Purchasing, Finance, Engineering and LSS Sales. * Proactively take on new tasks and to look for ways to improve our systems. * Effective communication and people skills with efficiency in software applications like, SAP, Salesforce, Microsoft 365 and CMMS.

What you’ll do

The Parts Sales Coordinator manages daily parts quoting, sales processes, and customer account support for automated warehouse systems. They also collaborate with engineering teams to source components, analyze performance data, and conduct site audits.

Requirements

Candidates must hold a Bachelor's degree or Engineering Technologist Diploma and possess 2-3 years of experience in automation or supply chain logistics. Proficiency in software applications like SAP, Salesforce, and Microsoft 365 is required along with strong analytical skills.

Benefits

• Career Development
• Competitive Compensation
• Benefits

Listed skills

• SAP · Preferred
• Microsoft 365 · Preferred
• Data analysis · Preferred
• Communication · Preferred
• Critical Thinking · Preferred
• Salesforce · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Parts Quoting
• Sales Processes
• Account Set-up
• Parts Research
• Parts Pricing
• Data Analysis
• Technical Troubleshooting
• Customer Consultation
• Order Processing
• SAP
• Salesforce
• Microsoft 365
• CMMS
• Analytical Skills
• Critical Thinking
• Communication
• Supply Chain
• Effective Communication
• Logistics
• Research
• Electrical Engineering
• Auditing
• Automation
• Electronic Components
• Finance
• Experimental Data
• Sales
• Warehousing
• Leadership
• Invoicing
• Key Performance Indicators (KPIs)
• Mechanical Engineering
• Material Handling
• Operations
• Optical Devices
• Purchasing
• SAP Applications
• Software Engineering
• Troubleshooting (Problem Solving)
• Commissioning
• Detail Oriented

Job areas

• Logistics
• Sales
• Engineering
• Customer Service & Support
• Technology
• Parts Sales Coordinator
• Sales Coordinator
• Clerical Support Workers Not Elsewhere Classified
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

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