Sales Consultant

Job summary

Conduct company-booked in-home consultations, assess homeowners’ needs, measure and scope kitchens, present design options, price projects, and ask for the sale. Follow up on estimates, develop referral and customer pipelines, manage records in the company’s sales tools, and hand off sold projects to production.

Job details

$75K to $120K ($38,000 base + 4% uncapped commission) + benefits, RRSP match and growth opportunities Full-Time | Lower Mainland | Company Tesla | Appointments Booked For You WE'RE NOT YOUR AVERAGE SALES JOB Kitchen Makeovers is a family-run company that gives kitchens a whole new look by refacing and refinishing cabinets instead of ripping them out. Homeowners get a kitchen they love again without the cost, waste and mess of a full reno. It's a product people are relieved to hear exists, and you're the one telling them. Our marketing books more consultations than our team can get to, and that's why this seat is open. We need someone who can listen, help a homeowner see what their kitchen could look like, put a real number on the table and ask for the decision that day. In-home sales experience is ideal. If you've sold something else and have the people skills and the drive, we'll train you on kitchens. WHAT YOU'LL BE DOING - Running 5 to 10 company-booked in-home consultations a week across the Lower Mainland, from West Vancouver to Chilliwack, in a company Tesla - Asking the questions that get to what the homeowner really wants, then measuring and scoping the kitchen - Walking them through door styles, colours, finishes, hardware and organizers, and helping them land on the right combination for their home and budget - Pricing the job at the table and asking for the decision that day, with financing options when it helps - Following up on every estimate that doesn't close on the spot, by phone, text and email, until it's a yes or a clear no - Running phone and video estimates for smaller jobs and online quote requests (we're building this out and you'll help shape it) - Building your own pipeline on top of what marketing brings in: past estimates, past customers, designers, contractors, realtors and anyone else who sends people our way - Working our home show booths a few times a year, weekends included - Logging every appointment and follow up in Pipedrive, Jobber and Google Sheets the same day, and recording every consult in SalesAsk so we can coach you on real calls - Handing off sold jobs cleanly so production builds exactly what you sold, and asking happy customers for reviews and referrals Watch a video of what we do: https://www.youtube.com/watch?v=lGeP8E9swfA A HEADS-UP ABOUT THE SCHEDULE You get a lot of say over your own calendar, but the calendar is built around homeowners, not the clock. Some customers can only do 7AM or 7PM. Some call at 8 at night, and if you want to sell the job, you answer. You'll work some evenings and weekends, plus home shows a few times a year, and you'll spend real time in the car. Some days it's Richmond, Coquitlam and Langley before dinner. If you need a 9 to 5 and a desk, this probably isn't the best fit. Average work week: about 40 hours, scheduled around your appointments. WHO THIS ROLE IS FOR - You've got 1+ years selling something considered face to face (kitchens, closets, windows, flooring, bath, HVAC, solar, vehicles) and you hit your numbers. In-home sales is ideal, but we'll train the right person on kitchens - You listen more than you pitch, and people trust you fast - You're comfortable putting a real number on the table and asking for the business, without being pushy - You follow up like you mean it. "We need to think about it" doesn't scare you off - You build relationships that bring you business. Designers, contractors, realtors, past customers. You don't wait for the office to fill your calendar - You're okay being recorded. Every consult is recorded in SalesAsk and reviewed for coaching. If that makes you uncomfortable, this isn't the role. If it makes you better, you'll love it here - You're coachable and willing to work our way, then help make it better - You're polite, professional and presentable in customer homes - You have a valid driver's licence and a clean abstract (you'll be driving a company Tesla) Bonus points if you have experience with: - Kitchen, cabinet or refacing sales - Measuring and scoping kitchens in the home - Presenting consumer financing - Working trade shows or home shows - A sales method you've actually studied - A second language spoken in the Lower Mainland WHAT YOU GET - $38,000 base salary plus 5% commission on everything you sell, uncapped. Roughly $110K at target, more if you beat it - Commission paid 30% when the contract is signed and 70% when the job is complete, so you're not waiting months for your money - A company Tesla to get you to your appointments - Appointments booked for you by our office - Full benefits after 3 months: extended health, dental, vision, life, disability - RRSP matching - Paid time off - Real sales coaching: weekly one on ones, call review and an outside sales coach - A clear growth path as the sales team grows WHY PEOPLE LOVE WORKING HERE We're not a giant corporation. We're a close-knit crew of 25 to 30 that moves fast, solves problems together and takes pride in the work. We finish 8 to 12 kitchens a week, so what you sell is in a customer's home fast, and your work shows up in their kitchen and your paycheque the same month. If you wake up ready to get after it and want to be somewhere your work actually matters, we want to hear from you. HOW TO APPLY Hit apply and tell us in a couple of sentences about the best thing you've ever sold and what made it work. A short video introducing yourself (phone or Loom) is a big plus.

What you’ll do

Conduct company-booked in-home consultations, assess homeowners’ needs, measure and scope kitchens, present design options, price projects, and ask for the sale. Follow up on estimates, develop referral and customer pipelines, manage records in the company’s sales tools, and hand off sold projects to production.

Requirements

Applicants should have at least one year of face-to-face sales experience and be comfortable listening, presenting prices, closing, and consistently following up; in-home sales experience is preferred, and kitchen-specific training is available. A valid driver’s licence, clean driving abstract, professionalism in customers’ homes, coachability, and comfort with recorded consultations are required.

Benefits

• Extended Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• RRSP Matching
• Paid Time Off
• Sales Coaching
• Company Tesla
• Growth Opportunities

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Pipeline Development · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Face-to-Face Sales
• In-Home Consultations
• Needs Assessment
• Kitchen Measurement and Scoping
• Product Presentation
• Pricing and Closing
• Sales Follow-Up
• Pipeline Development
• Relationship Building
• Consumer Financing
• Trade Show Sales
• Customer Service
• Sales Coaching
• CRM Data Entry
• Time Management
• Driving

Job areas

• Sales
• Construction
• Customer Service & Support