Design Assistant & Showroom Coordinator

Job summary

Welcome showroom visitors, answer questions, and help customers explore displays and finalize design selections. Serve as the customer’s communication contact while coordinating project schedules, follow-ups, selection records, and showroom samples.

Job details

Benefits: Medical Training Paid holidays Paid time off Kitchen Tune-Up of Grand Rapids is a locally owned kitchen and bath remodeling company, and our showroom is where customers start picturing their new kitchen. We're looking for the person who makes it feel welcoming — and who then stays with our customers as a friendly point of contact from first visit to finished project. Your days center on people and moving parts: greeting walk-ins, coordinating projects through scheduling and installation, keeping customers informed, and helping them finalize selections that make a kitchen theirs — cabinet finishes, countertops, tile, hardware. Our systems handle routine updates; your job is the personal contact on top of them, a real person customers know by name. If you have an eye for color and style and energy for people, we will train you. Regular weekday business hours — nights and weekends are rare. Room to grow This role is hired with growth in mind. As your skills develop, there's room to take on larger responsibility — deeper design work, a path toward sales, or a hand in running the business side. What you'll do Welcome the showroom — greet walk-ins, answer questions, help visitors explore displays and samples Serve as each customer's communication touchpoint — check-in calls, emails, and texts that keep them informed and reassured Coordinate scheduling and follow-ups so every project's details keep moving Support selection appointments, helping customers finalize design selections and documenting each choice Keep selection records accurate, and the showroom sharp with samples current What we're looking for An eye for design, color, and style — you notice what works in a room Personable and polished in person; warm and professional on the phone and in writing Ambitious and eager to learn — drive matters more than a long résumé Organized — you keep details straight across several projects at once Comfortable learning software and systems (we'll train you on ours); you take pride in customers feeling taken care of Why work for Kitchen Tune-Up A local, family-owned company where you'll work directly with the owners Real training and a role built to develop Variety every day: showroom visitors, design selections, and customers mid-project You'll see kitchens go from first sketch to finished room — and help customers love the experience Benefits Paid time off Paid holidays Training Medical Compensation: $20.00 - $25.00 per hour Kitchen Tune-Up Uplifts People’s Lives Kitchen Tune-Up is a kitchen design and remodeling franchise system of committed professionals. Our remodeling experts update, uplift and upgrade kitchens utilizing our 5 Trustpoints to create an experience second to none. Our 5 Core Services include our exclusive 1 Day Wood Restoration Tune-Up, Cabinet Re-Facing, Redooring, Cabinet Painting, and Custom Cabinets. While the kitchen is the heart of the home, our people are the heart of our company. At Kitchen Tune-Up our people are valued. Each day we work and collaborate to uplift our customers’ homes as well as the lives of our people. Find yourself an uplifting opportunity and join our team! The positions on this website, unless otherwise indicated, are posted by Kitchen Tune-Up® franchisees. Kitchen Tune-Up® franchises are independently owned and operated businesses and if you accept a position with an Kitchen Tune-Up® franchisee, you are employed by that franchisee, and not by franchisor HFC KTU LLC, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC KTU LLC and its parents and affiliates have no input or involvement in such matters. HFC KTU LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Kitchen Tune-Up® franchisee posting the position.

What you’ll do

Welcome showroom visitors, answer questions, and help customers explore displays and finalize design selections. Serve as the customer’s communication contact while coordinating project schedules, follow-ups, selection records, and showroom samples.

Requirements

The role calls for an eye for design, color, and style, along with a warm, polished approach to in-person and written customer communication. Candidates should be ambitious, organized across multiple projects, comfortable learning software, and eager to develop; training is provided.

Benefits

• Medical
• Paid Holidays
• Paid Time Off
• Training

Listed skills

• Customer service · Preferred
• Organization · Preferred
• written communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Showroom Coordination
• Project Scheduling
• Customer Communication
• Design Selection Support
• Color and Style Awareness
• Organization
• Recordkeeping
• Follow-Up
• Written Communication
• Verbal Communication
• Software Adaptability

Job areas

• Customer Service & Support
• Construction
• Art & Design
• Administrative

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