Counter Associate

Job summary

The Counter Associate is responsible for providing an exceptional customer experience while preparing and presenting desserts according to brand standards. They must also maintain kitchen equipment, manage inventory levels, and assist with general housekeeping duties.

Job details

ABOUT THE ROLE Location: Vancouver store Status: Part Time Compensation: $21.00 - $23.00/hr + Tip(s) Position Summary: The Kith - Treats Counter Associate is the face of the Kith Treats shop. They are personable, friendly, and focused on delivering a first-in-class experience to all new and returning Kith-Treats customers. They are passionate about desserts and committed to delivering a best-in-class experience capped off with a beautifully assembled TREAT! RESPONSIBILITIES Primary Responsibilities: * Continuously providing an exceptional experience for each of our Treats customers, capped off with a visually captivating and equally delicious dessert. * Practicing and mastering the plating & presentation techniques used on each one of our creations. * Clean and maintain industrial kitchen equipment. * Using time between customers to manage inventory levels, to ensure we are always prepared. * Applying our iconic “Swirl” to our highly sought-after desserts. * Proactively communicating inventory needs with management. * Remaining updated on all company activations, as well as any brand partnerships. * Adhere to all company processes, policies, and procedures. * Follow all Food & Safety processes, policies, and procedures. * Adhere to availability and scheduling needs of the business. * Assist Shops Management team with housekeeping responsibilities, which include but not limited to, dusting, sweeping, collecting trash, and other tasks traditionally associated with standard food & beverage operations. Special Projects: * Participate and assist in Physical Inventories as required by the business. * Assist the Merchandising team during visual initiatives as required by the business. REQUIREMENTS Availability: * Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as Holidays. * Availability to consistently work weekends, special projects, drops/releases or as the business’ needs require. Licenses/Certificates: * Valid Food Handlers Certificate. * Valid Smart Serve Ontario Certificate. Experience: * 1+ years in a Host position. * 1+ years in the Food & Beverage industry. * 1+ years in a customer facing role. Skills & Abilities: * Multi-tasking while maintaining an upbeat and professional demeanor * Ability to lift and move 13.6 kilos. * Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools. * Ability to stand and walk for prolonged periods of time. WHO YOU ARE Professional Characteristics: * Detail oriented * Success driven * Open to feedback Personal Characteristics: * Reliable and responsible * A charismatic people-person WHO WE ARE Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men’s, women’s and children’s apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view and working closely with a carefully selected set of best-in-class collaborators. Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fieg’s childhood love for cereal, operates in 10 locations, as well as Sadelle’s at Kith restaurants in Paris, Miami Design District, Toronto and Seoul. The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact. Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Kith welcomes and encourages applications from people with disabilities. Accommodations are available on request from candidates taking part in all aspects of the selection process.

What you’ll do

The Counter Associate is responsible for providing an exceptional customer experience while preparing and presenting desserts according to brand standards. They must also maintain kitchen equipment, manage inventory levels, and assist with general housekeeping duties.

Requirements

Candidates must have at least one year of experience in a customer-facing role within the food and beverage industry. A valid Food Handlers Certificate and Smart Serve Ontario Certificate are required, along with flexible availability including weekends and holidays.

Listed skills

• Customer service · Preferred
• Food safety · Preferred
• Food preparation · Preferred
• Communication · Preferred
• Multi-Tasking · Preferred
• Inventory management · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Food Preparation
• Plating
• Presentation
• Inventory Management
• Kitchen Equipment Maintenance
• Multi-tasking
• Communication
• Food Safety
• Retail Operations
• Professionalism
• Lifting Ability
• Management
• Business Requirements
• Housekeeping
• Merchandising
• Multitasking
• Operations
• Physical Inventory
• Retail Sales
• Scheduling
• Collections
• Success Driven
• Detail Oriented

Job areas

• Retail
• Food & Beverage
• Customer Service & Support
• Hospitality
• Counter Associate
• Retail Store Clerk
• Shop Sales Assistants
• Retail Salespersons

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