KnowHow is a platform for equipping your team with the step-by-step processes they need to do their jobs effectively
Calgary
KnowHow is a software tool that helps managers and leaders in the restoration industry get 50% of their time back by equipping every worker with the information they need to do their jobs properly. In-the-office or on-the-jobsite, with KnowHow every employee is seconds away from the company SOPs and how-to’s they’re looking for. Staff work confidently, knowing exactly what they should be doing, when, and where, and managers rest easy with real-time updates on compliance and project status for every job.
Remote · Calgary, Alberta, Canada
The Customer Success Manager serves as the primary strategic point of contact for enterprise, mid-market, and SMB accounts, overseeing the entire customer lifecycle from onboarding to renewal. Key duties include leading executive business reviews, monitoring health signals to prevent churn, and identifying expansion opportunities to drive revenue growth.
