Member Service Representative - Union

Do you… go above and beyond to provide exceptional service? Do you thrive on building strong relationships by inspiring trust and confidence? Do you have experience in sales and demonstrate the drive to achieve results? Do you love learning and have a passion for self and career development? If so… we want to hear from you! We’re currently seeking an enthusiastic, member-focused, and flexible individual to join our team as a Casual Member Service Representative in our Kimberley branch. You are the front-line staff in our branch responsible for assisting our members with their day-to-day financial transactions while identifying opportunities to refer and cross-sell our products and services to meet our members’ needs. You utilize your strong product knowledge to provide a superior member experience recommending solutions and advice to improve our members’ financial lives. We are looking for an individual who: * knows the world is ever-changing and embraces challenges head-on * uses software applications and technology in their day-to-day life * knows what we do, why we do it, and why they want to be a part of it! What we offer: We know success starts with our people and we’re committed to engaging and equipping our employees with the tools and resources they need to be successful. * $29.15/hour * Continual training, development, and coaching * Confidential employee and family assistance program * Unique staff benefits on products such as bank accounts, loans, and mortgages * The opportunity to build a satisfying career in an organization that incorporates many leading strategic initiatives * A workplace that puts community and employees first, supporting local non-profits, student bursaries, and community sponsorships Working at Kootenay Savings is more than just a job; it’s an opportunity to build a meaningful career in an environment of teamwork, dedication, and community. We thank all applicants for their interest; however, only short-listed applicants will be contacted.

Serve as the front-line staff responsible for assisting members with daily financial transactions. Identify opportunities to refer and cross-sell products and services to improve members' financial lives.

Seeking an enthusiastic individual with experience in sales and a drive to achieve results. Must be comfortable using technology and software applications in a professional setting.

• Continual Training, Development, And Coaching • Confidential Employee And Family Assistance Program • Staff Benefits On Bank Accounts, Loans, And Mortgages

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales
• Relationship Building
• Financial Transactions
• Cross-selling
• Product Knowledge
• Software Proficiency
• Communication

Minimum experience

0+ years