Project Geologist

The Role KORE Geosystems is hiring a Project Geologist to support onboarding, customer success, and regional growth across North America. This role combines geological expertise with strong relationship management to ensure clients receive value from the KORE platform and continue to expand their use of our tools. You will act as the primary regional representative, working directly with geology teams, site leads, and decision-makers to guide onboarding, provide ongoing support, and help drive regional adoption. Your geological background will enable you to understand client workflows, identify opportunities for improvement, and support technical conversations throughout the customer lifecycle. This is a client-facing role with a strong focus on customer success, account management, and long-term relationship development. Responsibilities Customer Success & Account Management • Lead onboarding for new clients, including project setup, workflow configuration, and training. • Serve as the main point of contact for assigned accounts across North America. • Maintain strong relationships with geology teams, supervisors, and site management. • Conduct regular check-ins to ensure adoption, troubleshoot issues, and support workflow optimization. • Monitor client usage and proactively address risks or barriers to success. • Support renewals by ensuring clients are receiving ongoing value and meeting their objectives. • Coordinate with internal teams as needed to resolve issues and maintain service quality. Geological & Technical Delivery • Provide geological expertise for logging, sampling, and geotechnical workflows. • Assist clients in configuring and validating digital workflows. • Perform quality checks on client outputs and provide recommendations for improvements. • Translate or localize training materials and guides for the region. • Support technical discussions during onboarding, success reviews, and pre-sales engagements. Sales Support • Support proposals, and commercial documents to clients. • Follow up on outstanding proposals to support deal progression and closure. • Deliver demonstrations, workshops, and presentations aligned to client needs. • Assist in the design and execution of pilot programs to validate technical fit. • Identify opportunities for site expansion, or new client engagement. • Represent KORE at regional mining events and industry conferences. • Maintain awareness of competitive tools and regional technology trends. What Success Looks Like • Strong client adoption across new and existing accounts. • High client satisfaction and strong renewal performance. • Smooth and timely onboarding of new customers. • Clear identification of expansion opportunities within the region. • Strong presence at regional mining events and improved visibility of KORE. Qualifications • Degree in Geology, Earth Sciences, or equivalent practical experience. • 2–5 years of experience in core logging, mine geology, or exploration, with a strong understanding of logging workflows and data quality requirements. • Strong communication and interpersonal skills, with the ability to work directly with site teams, supervisors, and stakeholders. • Experience with digital geology platforms (acQuire, IMAGO, Leapfrog, etc.). • Confident in leading training sessions, demos, and workshops. • Ability to understand, configure, and optimize geological workflows within a digital system. • Self-starter with the ability to manage multiple projects, work independently, and operate effectively in remote and on-site environments. • Willingness and ability to travel to operational sites as required. • Prior customer-facing or sales-related experience is an asset. • Looking for candidates that are based out of North America. Why Join KORE This role offers an opportunity to combine geological expertise with customer engagement in a region that is central to KORE’s growth. You will work directly with operational teams to modernize geological workflows, support long-term account success, and help strengthen KORE’s presence.

The role focuses on leading client onboarding and managing long-term relationships to ensure the adoption and success of the KORE platform across North America. It involves providing geological expertise to optimize digital workflows and supporting sales efforts through demonstrations and proposals.

Candidates must have a degree in Geology or Earth Sciences and 2-5 years of experience in core logging, mine geology, or exploration. Proficiency with digital geology platforms and the ability to travel to operational sites are required.

Identified from the job description. Confirm important requirements above.

• Core Logging
• Mine Geology
• Exploration
• Customer Success
• Account Management
• Digital Geology Platforms
• Workflow Optimization
• Relationship Management
• Technical Training
• Project Setup
• Sales Support
• Geotechnical Workflows
• Data Quality Requirements
• Client Onboarding
• Stakeholder Management
• Technical Demonstrations

• Science & Research
• Customer Service & Support
• Sales
• Engineering
• Energy

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available