Senior Administrator – SailPoint IIQ, Java, SailPoint FAM

Job Title: Senior Administrator – SailPoint IIQ, Java, SailPoint FAM Location: Remote - Canada Job Description We are seeking a Senior Administrator with expertise in SailPoint IIQ, Java, and SailPoint FAM to support Identity and Access Management (IAM) initiatives. The ideal candidate will have strong IAM knowledge, excellent communication skills, customer-facing experience, and a foundational understanding of SailPoint Identity Security Cloud (ISC). Key Responsibilities Provide Identity and Access Management (IAM) administration and support using SailPoint IIQ, Java, and SailPoint FAM. Communicate technical concepts clearly in customer-friendly language. Participate in and lead customer calls as needed. Follow a structured approach to problem analysis and solution communication. Prepare clear and professional written communication through emails and chat. Ask clarifying questions to ensure accurate understanding of customer requirements. Interact directly with customers during calls, demonstrations, troubleshooting sessions, and knowledge transfer (KT) activities. Handle customer queries independently or with minimal guidance. Demonstrate understanding of customer expectations regarding communication, timelines, and ownership. Apply functional knowledge of SailPoint Identity Security Cloud (ISC), including identity lifecycle concepts, authoritative vs. authentication sources, connectors, and tenant connectivity activities. Required Skills: Strong communication skills. Expertise in Identity and Access Management (IAM). Experience with SailPoint IIQ. Java experience. Knowledge of SailPoint FAM. Customer-facing experience. Basic functional knowledge of SailPoint Identity Security Cloud (ISC). Understanding of identity lifecycle concepts. Awareness of authoritative and authentication sources. High-level understanding of connectors and tenant connectivity.

Provide IAM administration and support using SailPoint IIQ, Java, and SailPoint FAM. Lead customer interactions, including troubleshooting sessions and knowledge transfer activities, to ensure requirements are met.

Requires expertise in SailPoint IIQ, Java, and FAM, along with functional knowledge of SailPoint Identity Security Cloud. Candidates must possess strong communication skills and experience in customer-facing roles.

• JavaPreferred

Identified from the job description. Confirm important requirements above.

• SailPoint IIQ
• Java
• SailPoint FAM
• Identity And Access Management (IAM)
• SailPoint Identity Security Cloud (ISC)
• Identity Lifecycle Concepts
• Customer-Facing Experience
• Technical Communication
• Problem Analysis
• Tenant Connectivity

• Technology
• Software
• Consulting
• Security & Safety

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available