Infra Support

Role Summary Seeking an experienced Infrastructure Support Engineer responsible for supporting and maintaining mission-critical banking applications hosted on Unix/Linux environments. The role involves administration, monitoring, troubleshooting, and support of AutoSys job scheduling, IBM MQ messaging infrastructure, and Oracle WebLogic application servers while ensuring high availability and operational excellence across production environments. Key Responsibilities Provide L2/L3 production support for banking applications hosted on Unix/Linux platforms. Monitor and maintain application health, infrastructure availability, and system performance. Administer and support Oracle WebLogic Application Server environments. Manage and troubleshoot IBM MQ queues, channels, queue managers, and messaging flows. Support and maintain AutoSys job scheduling, including job creation, modification, monitoring, and issue resolution. Perform incident management, root cause analysis (RCA), and problem management activities. Coordinate with application development, database, middleware, and infrastructure teams for issue resolution. Monitor production systems using enterprise monitoring tools and respond to alerts promptly. Execute deployment, patching, and configuration changes in compliance with change management processes. Analyse system logs and performance metrics to identify and resolve operational issues. Ensure adherence to security, compliance, and operational standards within the banking environment. Participate in on-call support and major incident management activities. Required Skills Unix/Linux Administration Strong experience in Unix/Linux production support environments. Shell scripting (Korn Shell/Bash). Process, file system, memory, and performance troubleshooting. Log analysis and system health monitoring. AutoSys, MQ & WebLogic Qualifications Bachelor’s degree in computer science, Information Technology, or related discipline. 5+ years of experience in Infrastructure/Application Support. Experience supporting critical production applications in financial services is highly preferred.

The role involves providing L2/L3 production support for banking applications, including monitoring system health and performance. Responsibilities also include managing infrastructure components like AutoSys, IBM MQ, and Oracle WebLogic while performing incident and problem management.

Candidates must have a bachelor's degree in computer science or a related field and at least 5 years of experience in infrastructure or application support. Strong proficiency in Unix/Linux environments, shell scripting, and troubleshooting critical production systems is required.

• LinuxPreferred

Identified from the job description. Confirm important requirements above.

• Unix
• Linux
• Shell Scripting
• AutoSys
• IBM MQ
• Oracle WebLogic
• Infrastructure Support
• Incident Management
• Root Cause Analysis
• System Monitoring
• Performance Troubleshooting
• Log Analysis
• Banking Applications
• Middleware Support
• Production Support
• Business Metrics
• Change Management Processes
• Medical Monitoring
• Application Development
• Technical Support
• CA Workload Automation Ae
• Bash (Scripting Language)
• Oracle WebLogic Server
• Computer Science
• Information Technology
• File Systems
• Middleware
• Financial Services
• Korn Shell
• Linux Administration
• Operational Excellence
• Performance Metric
• Problem Management
• Shell Script
• Troubleshooting (Problem Solving)
• Job/Batch Scheduling

• Technology
• Finance & Accounting
• Customer Service & Support
• Infrastructure Specialist
• Middleware Administrator
• Computer Network Professionals
• Computer Network Architects

Minimum education

Bachelor’s degree

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week