Franchise Business Consultant - West Toronto Satellite

Job summary

The consultant will provide on-the-job coaching to franchisees to improve instructional quality and center operations. They will also monitor performance trends and support market growth through data-driven analysis and regular center visits.

Job details

Why Join Kumon? At Kumon, we don’t just help students achieve academic success; we empower them to reach their full potential. As a Franchise Business Consultant, you’ll be a key player in supporting franchisees to excel, ensuring centre’s maintain high standards of instruction, and expanding Kumon’s presence within your territory. If you are passionate about education, enjoy working in a dynamic environment, and want to make a meaningful impact, this role is for you! This is a great opportunity for a candidate that lives in Western or Southwestern GTA and enjoys travelling. What We Offer: We have an excellent Hybrid Work Model: the successful candidate will be required to travel 1 day per week to our office located in Vaughan. Inspiring Mission: Join a company that’s dedicated to empowering children and creating brighter futures. Flexibility: Work in a role that allows travel and interaction with multiple locations, giving you dynamic and diverse work experience. Ability to travel extensively within Ontario Region. What We’re Looking For: Education: Bachelor’s Degree required. Experience: 2-4 years of experience in multi-unit service management or business consulting. Skills: Build strong relationships, excellent communication, time management, and prioritization skills. Road Warrior: Ability to travel extensively to support multiple centers in Ontario. This can include occasional centre visits on Saturday’s. Motivator: Proven ability to motivate people, instill accountability, and drive results. Core Responsibilities: Deliver High-Quality Center Support Conduct regular, purposeful in-person center visits (typically 3–5 per week), using data to identify priorities and coach for instructional and operational improvement. Provide on-the-job coaching and modeling to support instructional quality, center operations, and customer experience. Hold timely follow-up consultations (generally within 1–2 business days) and document action plans in a timely manner (e.g., within 48 hours when feasible). Build Strong Franchisee Partnerships Develop trust-based relationships through timely communication, curiosity, and clear, actionable feedback. Support franchisees in strengthening key business practices (e.g., parent communication, team leadership, and operational routines). Address compliance issues promptly and professionally. Drive Center & Market Growth Monitor center performance trends and support franchisees in achieving enrollment, retention, and operational goals. Contribute to area design/development by supporting new center openings and conducting market/area analysis. Model Professional Work Habits & Collaboration Manage time effectively, maintain a disciplined calendar, and prepare fully for visits and meetings. Share insights and collaborate actively across branches and regional teams. Join Us in Making a Difference! If you’re ready to take on a dynamic role that allows you to directly impact educational success, apply today to become a Franchise Consultant at Kumon. Together, we’ll continue to inspire and empower students, collaboratively with our Kumon Centre’s. ** Artificial intelligence may be used to assist during the hiring process, including screening or assessing applicants.** Kumon Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Kumon is committed to creating an inclusive and welcoming workplace where diversity, equity, and inclusion (DEI) are valued and celebrated. We believe that all employees should be treated with respect and dignity, regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic protected by law. Kumon strives to create a workplace culture that fosters respect, fairness, and inclusivity for all. We encourage individuals from diverse backgrounds to apply for our job openings and welcome everyone to join our team.

What you’ll do

The consultant will provide on-the-job coaching to franchisees to improve instructional quality and center operations. They will also monitor performance trends and support market growth through data-driven analysis and regular center visits.

Requirements

Candidates must hold a Bachelor's degree and possess 2-4 years of experience in multi-unit service management or business consulting. The role requires the ability to travel extensively within the Ontario region to support multiple centers.

Benefits

• Hybrid work model
• Professional development

Listed skills

• Time management · Preferred
• Data analysis · Preferred
• Communication · Preferred
• Prioritization · Preferred
• Coaching · Preferred
• Team Leadership · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business consulting
• Multi-unit service management
• Relationship building
• Communication
• Time management
• Prioritization
• Coaching
• Instructional improvement
• Operational improvement
• Data analysis
• Team leadership
• Market analysis
• Compliance management
• Strategic planning
• Accountability
• Parent Communication
• Curiosity
• Motivational Skills
• Artificial Intelligence
• Management Consulting
• Customer Service
• Economic Growth
• Equities
• Franchising
• OpenText ALM Quality Center
• Operations
• Relationship Building
• Service Management
• Time Management
• Team Leadership

Job areas

• Consulting
• Education
• Management & Leadership
• Customer Service & Support
• Franchise Business Consultant
• Business / Management Consultant
• Management and Organization Analysts
• Management Analysts

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