Inside Sales

Main Responsibilities a. Inside Sales (Conversion & Closing) Contact incoming leads (patients, caregivers, prescribers) Qualify needs (medical condition, functional level, financial capacity) Present the NeuroSkin offering (assessment, onboarding, subscription) Convert leads into assessment appointments Monitor conversion rates and continuously improve sales messaging Maintain the customer database on a daily basis Objective: Maximize the conversion rate from lead to active customer. b. NeuroSkin Patient Journey Management Plan the key stages of the patient journey: Initial assessment Pre-conditioning sessions Home deployment Monthly follow-up Anticipate critical moments (patient isolation, decrease in engagement) Ensure compliance with the protocol (particularly during the first two intensive weeks) Objective: Ensure a smooth and structured patient experience. c. Operational Follow-Up and Scheduling Manage the schedule of sessions (in-person and virtual) Ensure the availability of resources (human and material) Monitor patient journey indicators: Patient engagement Objective: Prevent any interruption in the patient journey. d. NeuroSkin Inventory Management Monitor inventory levels of: Available NeuroSkin devices Accessories (garments, insoles, etc.) Anticipate inventory needs based on sales and deployments Coordinate with production and logistics teams Ensure proper allocation of equipment to patients Objective: Achieve zero inventory shortages impacting business operations. e. Internal Coordination Act as the interface between: Field sales teams / partners Medical team Operations / production teams Report field feedback (patients, objections, issues) Participate in the continuous improvement of the NeuroSkin offering f. Support for Accounting and Billing Assist in the preparation of patient invoicing: Validation of billable items (assessments, subscriptions, completed sessions) Ensure administrative follow-up of patient files: Collection and verification of required documents (consent forms, prescriptions, contractual documents) Updating information in internal systems (CRM, billing software) Serve as the operational liaison with the accounting team: Provide information required for invoicing and accounting follow-up Report discrepancies or disputes (billing, payments, commercial terms) Objective: Ensure reliable, efficient invoicing aligned with the patient journey.

The Inside Sales role involves converting incoming leads into assessment appointments and managing the NeuroSkin patient journey to ensure a smooth experience. Responsibilities also include operational follow-up, inventory management, internal coordination, and support for accounting and billing.

The job requires skills in sales, customer management, and operational coordination. Experience in healthcare or related fields may be beneficial, but specific educational requirements are not mentioned.

Identified from the job description. Confirm important requirements above.

• Inside Sales
• Lead Qualification
• Customer Database Management
• Patient Journey Management
• Scheduling
• Inventory Management
• Operational Coordination
• Billing Support
• Communication
• Sales Messaging
• Patient Engagement
• Compliance
• Resource Management
• Feedback Reporting
• Continuous Improvement
• Problem Solving

Minimum experience

0+ years