Coordinator - Curriculum

Job summary

The Coordinator manages the maintenance of courses and programs within the Student Information System and ensures accurate communication of curriculum policies. They also lead a team providing functional and technical expertise to support academic records and departmental operations.

Job details

We are currently seeking a Coordinator - Curriculum to join our Records, Curriculum and Graduation team. Job Overview The Coordinator - Curriculum manages and oversees the timely, efficient and accurate maintenance of KPU's courses and programs in the Student Information System (SIS), Degree Audit System and published in the University Calendar. The role oversees the integration of curriculum to the primary Student Information System and other relevant systems, and maintains curriculum controls, rules, and validation tables. The incumbent leads a team that provides functional, technical and operational expertise in the management of curriculum. The role is responsible for overseeing that accurate information, explanation, and clarification is communicated to authorized parties, who inquire about curriculum processes, University policies and procedures. Education and Experience A bachelor's degree. Minimum of three (3) years recent related experience supporting student records within the Office of the Registrar or post-secondary institution, in progressively responsible positions. Minimum one (1) year management or supervisory experience in a post-secondary institution. Formal supervisory training is an asset. Or an equivalent combination of education and experience. Knowledge, Skills & Abilities Experience as a functional lead using an enterprise student information system, ideally using a student academic history module. Advanced level experience using Microsoft Excel. Intermediate level experience with Microsoft Office Suite or productivity software. Microsoft Office certification an asset. Intermediate level experience using an enterprise database reporting tool to produce operational and audit reports from a relational database. Demonstrated knowledge of Canadian post-secondary education systems as it pertains to academic programs, policies and procedures. Excellent oral and written communication skills including the ability to present information in a clear, concise and persuasive manner. Ability to interact effectively with a variety of individuals with diverse backgrounds and needs. Demonstrated ability to deal with sensitive situations that call for the use of diplomacy, tact and professionalism in the delivery of information and explanations. Demonstrated judgment, discretion and the ability to maintain a high degree of confidentiality. Excellent organizational and time management skills, demonstrated attention to detail. Demonstrated ability to take initiative and work independently. Proven ability to juggle and prioritize tasks, work to deadlines and demands, make responsible decisions and determine when to seek advice. Ability to respond well to working under pressure and resolve complex issues in an effective manner. Demonstrated knowledge of business process management and departmental planning and principles. Customer service oriented, with the ability to create a positive and meaningful customer experience. Ability to think innovatively and creatively in planning and developing a fresh approach to existing activities, with a process improvement perspective in mind. Demonstrate problem solving, needs analysis and analytical skills. Experience with managing mass communication to a defined population. Demonstrated team leadership and the ability to engage and motivate employees. Demonstrated interpersonal skills to work collaboratively as an effective team player with all levels of the organization. Demonstrated ability to provide leadership and direction. Proven ability to exercise tact, diplomacy, and conflict resolution. Ability to provide guidance, direction, training and education to others. Please click here for a more detailed job description. As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant. Salary Information Salary and wage increments are in accordance with the Collective Agreement.

What you’ll do

The Coordinator manages the maintenance of courses and programs within the Student Information System and ensures accurate communication of curriculum policies. They also lead a team providing functional and technical expertise to support academic records and departmental operations.

Requirements

Candidates must hold a bachelor's degree and have at least three years of experience in student records, including one year of supervisory experience. Proficiency in enterprise student information systems and Microsoft Office, particularly Excel, is required.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Training · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Team Leadership · Preferred
• Conflict Resolution · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Student information system
• Curriculum management
• Microsoft Excel
• Data reporting
• Academic policy
• Team leadership
• Communication
• Conflict resolution
• Process improvement
• Analytical skills
• Time management
• Organizational skills
• Database management
• Customer service
• Training
• Project planning
• Tactfulness
• Academic Record-Keeping
• Professionalism
• Supervision
• Diplomacy
• Planning
• Needs Assessment
• Analytical Skills
• Auditing
• Auditor's Report
• Business Process Management
• Management
• Customer Service
• Confidentiality
• Conflict Resolution
• Relational Databases
• Leadership
• Innovation
• Interpersonal Communications
• Problem Solving
• Mass Communication
• Microsoft Office
• Persuasive Communication
• Proactivity
• Productivity Software
• Student Information Systems
• Time Management
• Team Leadership
• Process Improvement
• Prioritization
• Detail Oriented

Job areas

• Education
• Administrative
• Management & Leadership
• Data & Analytics
• Curriculum Coordinator
• Curriculum Specialist
• Education Methods Specialists
• Instructional Coordinators

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