Beauty Advisor

Job summary

You will welcome guests to the boutique and provide personalized, sensorial product recommendations to create a memorable holiday shopping experience. Additionally, you will support daily store operations, including inventory replenishment and maintaining visual standards to meet sales goals.

Job details

Who You Are: Step into the warmth and excitement of the holiday season as a Seasonal Beauty Host with L'Occitane at our Toronto Premium Outlets boutique. You will welcome each guest through our iconic yellow doors and help transform holiday shopping into a memorable, sensorial experience. With genuine hospitality, thoughtful product recommendations, and a passion for gifting, you will assist guests in discovering meaningful ways to celebrate the ones they care about. The Fundamentals of What You’ll Do: Be the Host: Greet every guest with warmth and festive energy, creating an inviting atmosphere and a personalized sensorial experience. Make Gifting Feel Effortless: Anticipate each guest's needs, listen with care, and recommend thoughtful skincare, body care, and fragrance gifts for everyone on their list. Thrive in the Holiday Moment: Remain flexible, positive, and attentive in a fast-paced environment while balancing multiple guests and priorities. Let Success Drive You: Support sales goals and daily store operations by taking initiative, replenishing product, maintaining visual standards, and putting the guest first. Foster a Team Culture: Collaborate with colleagues, step in where needed, and contribute to a supportive, inclusive team throughout the holiday season. Communicate with Care: Adapt your communication style to different guests and team members, welcome feedback, and help create smooth handoffs during peak traffic. We value hearing from individuals who possess: Warm, engaging communication skills and a genuine desire to create memorable guest experiences. A proactive, entrepreneurial attitude experience in retail, hospitality, or a sales-driven environment is beneficial. A guest-first mindset with the ability to listen, personalize recommendations, and support holiday gifting needs. Interest in skincare, body care, fragrance, and the art of gifting is beneficial. Adaptability, reliability, and flexibility to support a seasonal retail schedule, including peak shopping periods. Basic technology skills and comfort learning point-of-sale and store tools. We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable. We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets. All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA)

What you’ll do

You will welcome guests to the boutique and provide personalized, sensorial product recommendations to create a memorable holiday shopping experience. Additionally, you will support daily store operations, including inventory replenishment and maintaining visual standards to meet sales goals.

Requirements

Candidates should possess warm communication skills and a guest-first mindset with a genuine interest in skincare and fragrance. Previous experience in retail, hospitality, or sales is considered beneficial, along with the ability to work a flexible seasonal schedule.

Benefits

• In-store recycling program
• Product discounts

Listed skills

• Customer service · Preferred
• Sales · Preferred
• Communication · Preferred
• Retail operations · Preferred
• Inventory management · Preferred
• Point-of-sale systems · Preferred
• adaptability · Preferred
• Team Collaboration · Preferred
• Time management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Hospitality
• Communication
• Product recommendation
• Retail operations
• Visual merchandising
• Inventory management
• Point-of-sale systems
• Adaptability
• Team collaboration
• Time management
• Retail Operations
• Family And Medical Leave Act Of 1993
• Inventory Management
• Point Of Sale
• Proactivity
• Purchasing
• Uniformed Services Employment And Reemployment Rights Act
• Waste Minimization
• Balancing (Ledger/Billing)
• Reliability

Job areas

• Retail
• Customer Service & Support
• Sales
• Hospitality
• Beauty Advisor
• Retail Beauty Consultant
• Shop Sales Assistants
• Retail Salespersons

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