Customer Service Office Associate (Seasonal Part-Time)

Job summary

The associate is responsible for managing merchandise reservations, processing online order pickups, and handling cash deposits. They also perform essential administrative tasks to ensure a smooth customer service environment while upholding company standards.

Job details

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business. Simons is recognized as a fashion authority with an original shopping concept. Exclusive collections, emerging local and nationally recognized brands, and pieces by top designer names are all available under one roof in the store’s distinctive zones. Key Responsibilities: Manage merchandise reservations and alteration and online order pickups. Prepare the registers' cash deposit. Process transactions for employee purchases. Perform the administrative tasks necessary to ensure a customer service environment that runs smoothly. Act as an example of La Maison Simons' highest standards, namely respect, consideration, and availability. Desired Profile: Friendly and helpful. Displays a methodical and self-starter attitude. Excellent administrative skills. Able to communicate in the official language of the province of the Simons store for which the candidate is applying. Quebec: French Ontario, Alberta, British Columbia and Nova Scotia: English Benefits Available: A telemedicine service and Employee and Family Assistance Program. Group insurance plan and RRSP. Up to 40% off Simons purchases. The salary range provided is intended as a guideline and represents the anticipated hiring range for this position. The final salary offer will be determined based on factors such as relevant skills, qualifications, experience, and internal equity. Salary Range: $22.00 - $29.50 At Simons, people are at the heart of all that we do. We pay special attention to the well-being of our employees and their families, highlighting important moments that mark their journey, including service anniversaries and significant life milestones. Creativity, community, and respect are an integral part of our DNA. We offer everyone the opportunity to build a career that’s suited to them, whether that’s at our stores, head office, or Campus in Quebec City. Proud to recognize our teams’ contributions, we provide competitive work conditions as well as a comprehensive and scalable range of benefits. We also promote flexibility and a welcoming, inclusive, and caring work environment, where everybody can reach their full potential. Take this opportunity to join our dedicated team and make a difference at a company where people are the top priority.

What you’ll do

The associate is responsible for managing merchandise reservations, processing online order pickups, and handling cash deposits. They also perform essential administrative tasks to ensure a smooth customer service environment while upholding company standards.

Requirements

Candidates should be friendly, helpful, and possess excellent administrative skills with a methodical, self-starter attitude. Proficiency in the official language of the province where the store is located is required.

Benefits

• Telemedicine service • Employee and family assistance program • Group insurance plan • RRSP • Employee discount

Listed skills

• Customer service · Preferred
• Cash handling · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Administrative tasks
• Cash handling
• Transaction processing
• Communication
• Methodical approach
• Self-starter
• Self-Starter
• Administrative Functions
• Customer Service
• Creativity
• Tillage
• English Language
• French Language
• Scalability
• Merchandising
• Telehealth
• Reservations
• Collections

Job areas

• Retail
• Customer Service & Support
• Administrative
• Customer Service/Office Associate
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives