Human Services Case Manager

Job summary

Support Aging Caseworkers by routing telephone calls and coordinating services for older adults. Follow up with consumers, maintain documentation, and provide resource referrals.

Job details

The Case Manger position will support the work of Aging Caseworkers by assisting with routing telephone calls, coordinating services, consumer-follow up, documentation, and resource referrals for older adults.

What you’ll do

Support Aging Caseworkers by routing telephone calls and coordinating services for older adults. Follow up with consumers, maintain documentation, and provide resource referrals.

Requirements

No specific education, experience, or other qualifications are stated. The role supports Aging Caseworkers with service coordination and related case-management tasks.

Listed skills

• Documentation · Preferred
• Communication · Preferred
• Organization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Telephone Call Routing
• Service Coordination
• Consumer Follow-Up
• Documentation
• Resource Referrals
• Communication
• Organization

Job areas

• Social Services
• Healthcare
• Customer Service & Support
• Administrative

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