The AI and Automation Platform for Contact Centers
Winnipeg, Manitoba
Laivly helps the world’s leading brands operationalize AI in the contact center with the help of Sidd, our AI platform. Sidd is designed to translate artificial intelligence into measurable results by integrating directly into existing customer service operations. Each deployment is configured to align with a brand’s unique business operations and goals, ensuring AI delivers practical impact, not abstract potential. With Laivly, AI becomes an everyday driver of data, consistency, and customer satisfaction.
Remote · Canada
The Agent Deployment Manager leads complex, strategic AI deployments by managing the end-to-end process from discovery and solution design to stable production. They facilitate cross-functional collaboration between product, engineering, and client stakeholders to ensure successful delivery and measurable performance outcomes.
Remote · Canada
You will own the full customer lifecycle, building trusted relationships with senior stakeholders to drive adoption, renewal, and expansion of AI-powered solutions. Additionally, you will partner with technical and product teams to translate customer needs into measurable business outcomes and operational improvements.
Remote · Canada
The Technical Solutions Manager will lead end-to-end technical delivery, from discovery and solution design to implementation and optimization. They will partner with cross-functional teams to translate complex business requirements into AI-powered solutions that drive measurable impact for clients.
Remote · Canada
The Senior Cloud Engineer will design, operate, and improve secure, scalable, and cost-efficient AWS infrastructure. They will also lead migration initiatives, strengthen system reliability, and provide technical leadership across engineering teams.
Remote · Canada
The Digital Marketing Specialist will execute and optimize digital marketing programs across paid media, email, and social channels to drive brand awareness and revenue growth. They will collaborate with cross-functional teams to manage campaigns, analyze performance data, and implement actionable improvements.
Remote · Canada
Design and deliver engaging digital learning experiences and onboarding sessions to drive customer adoption of the Laivly platform. Collaborate with cross-functional teams to transform complex product functionality into accessible enablement resources and knowledge base content.
Remote · Canada
The Senior Full Stack Software Developer will design, develop, and implement AI-driven automation tools for contact centers. They will collaborate with AI experts and product stakeholders to enhance products and ensure intuitive user experiences.
