The AI and Automation Platform for Contact Centers
Winnipeg, Manitoba
Laivly helps the world’s leading brands operationalize AI in the contact center with the help of Sidd, our AI platform. Sidd is designed to translate artificial intelligence into measurable results by integrating directly into existing customer service operations. Each deployment is configured to align with a brand’s unique business operations and goals, ensuring AI delivers practical impact, not abstract potential. With Laivly, AI becomes an everyday driver of data, consistency, and customer satisfaction.
Remote · Winnipeg, Manitoba, Canada
Lead and develop a team of software engineers while driving technical execution and feature development for an AI platform. Partner with product teams to translate goals into reliable software while fostering a culture of technical excellence and continuous improvement.
Remote · Canada
You will design, develop, and implement AI-driven automation tools to enhance contact center products. You will also collaborate with AI experts and product stakeholders to build scalable applications and integrate new technologies.
Remote · Canada
The Agent Deployment Manager leads complex, strategic AI deployments by managing the end-to-end process from discovery and solution design to stable production. They facilitate cross-functional collaboration between product, engineering, and client stakeholders to ensure successful delivery and measurable performance outcomes.
Remote · Canada
You will own the full customer lifecycle, building trusted relationships with senior stakeholders to drive adoption, renewal, and expansion of AI-powered solutions. Additionally, you will partner with technical and product teams to translate customer needs into measurable business outcomes and operational improvements.
Remote · Canada
The Technical Solutions Manager will lead end-to-end technical delivery, from discovery and solution design to implementation and optimization. They will partner with cross-functional teams to translate complex business requirements into AI-powered solutions that drive measurable impact for clients.
Remote · Canada
The Senior Cloud Engineer will design, operate, and improve secure, scalable, and cost-efficient AWS infrastructure. They will also lead migration initiatives, strengthen system reliability, and provide technical leadership across engineering teams.
