Outfitter

Job summary

The Outfitter is responsible for driving sales through product knowledge, excellent customer service, and effective need recognition. They must also maintain store cleanliness, manage inventory, and process transactions using the POS system.

Job details

LEAD. INSPIRE. SELL. BUILD. At Boutique of Leathers & Open Road, we do more than sell leather — we represent a lifestyle built on confidence, craftsmanship, individuality, and authentic style. Proudly serving Canadians since 1971, Boutique of Leathers & Open Road is one of Western Canada’s most recognized destinations for premium leather fashion, motorcycle apparel, handbags, and accessories. With over 50 years of retail heritage and a growing network of stores, we continue to evolve while staying rooted in quality, durability, fashion, and exceptional customer experiences. RESPONSIBILITIES: * Maintain a thorough knowledge of Boutique of Leathers products, and effectively translate knowledge to customer through need recognition * Showcase a positive attitude to both the customer and the tasks assigned * Strive to reach personal productivity and sales goals * Be knowledgeable on current promotions and convey offerings to customer * Ensure each customer receives the Lammle’s Experience * Lift and distribute merchandise up to 50lbs, refill stock and assist in merchandise display * Take pride and attend to store cleanliness and tidiness * Process purchases, returns/exchanges and special orders at register using POS system * Comply with policy and regulations as per the company’s employee manual with regards to loss prevention SKILLS: * Strong personal skills, outgoing and able to communicate with co-workers and customers * Sales and customer service orientated, ability to identify sales opportunities and problem solve * Western knowledge preferred QUALIFICATIONS: * Retail experience is an asset * Flexibility including evenings, and weekends * Critical thinking skills, proactive and innovative

What you’ll do

The Outfitter is responsible for driving sales through product knowledge, excellent customer service, and effective need recognition. They must also maintain store cleanliness, manage inventory, and process transactions using the POS system.

Requirements

Candidates should possess strong interpersonal skills and a sales-oriented mindset. Previous retail experience is considered an asset, and flexibility to work evenings and weekends is required.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Product Knowledge · Preferred
• Sales · Preferred
• Communication · Preferred
• Critical Thinking · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer service
• Communication
• Problem solving
• Product knowledge
• POS system
• Merchandising
• Inventory management
• Loss prevention
• Critical thinking
• Proactive
• Innovative
• Western knowledge
• Innovation
• Customer Service
• Positivity
• Critical Thinking
• Cleanliness
• Loss Prevention
• Merchandise Returns
• Merchandise Exchanges
• Merchandise Displays

Job areas

• Retail
• Sales
• Customer Service & Support
• Outfitter
• Recreation / Activities Worker
• Fitness and Recreation Instructors and Programme Leaders
• Recreation Workers