Outfitter

Job summary

The Outfitter is responsible for delivering excellent customer service, driving sales goals, and maintaining store cleanliness. They must also manage inventory, process transactions using a POS system, and ensure customers receive the Lammle’s Experience.

Job details

Position: Outfitter (Part Time and Full Time) Report To: Store Manager Role: When you walk into one of our stores you recognize yourself. You are passionate about the western lifestyle, and it’s easy for you to strike up natural conversation with our clientele as you address their needs. You will be driven by sales goals and personal productivity, and strive to deliver excellent customer service. You are able to multitask with a smile on your face and work within a team to ensure every one of our customers receives the “Lammle’s Experience”. RESPONSIBILITIES: * Maintain a thorough knowledge of Lammle’s Western Wear products, and effectively translate knowledge to customer through need recognition * Showcase a positive attitude to both the customer and the tasks assigned * Strive to reach personal productivity and sales goals * Be knowledgeable on current promotions and convey offerings to customer * Ensure each customer receives the Lammle’s Experience * Lift and distribute merchandise up to 50lbs, refill stock and assist in merchandise display * Take pride and attend to store cleanliness and tidiness * Process purchases, returns/exchanges and special orders at register using POS system * Comply with policy and regulations as per the company’s employee manual with regards to loss prevention SKILLS: * Strong personal skills, outgoing and able to communicate with co-workers and customers * Sales and customer service orientated, ability to identify sales opportunities and problem solve * Western knowledge preferred QUALIFICATIONS: * Retail experience is an asset * Flexibility including evenings, and weekends * Critical thinking skills, proactive and innovative

What you’ll do

The Outfitter is responsible for delivering excellent customer service, driving sales goals, and maintaining store cleanliness. They must also manage inventory, process transactions using a POS system, and ensure customers receive the Lammle’s Experience.

Requirements

Candidates should have strong interpersonal skills and a positive attitude, with retail experience considered an asset. Flexibility to work evenings and weekends is required, along with the ability to lift up to 50lbs.

Listed skills

• Customer service · Preferred
• Sales · Preferred
• Communication · Preferred
• Multitasking · Preferred
• Product Knowledge · Preferred
• Problem solving · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Communication
• Multitasking
• Product knowledge
• Problem solving
• POS system
• Inventory management
• Merchandising
• Western lifestyle knowledge
• Merchandise Displays
• Merchandise Returns
• Positivity
• Merchandise Exchanges
• Cleanliness
• Customer Service
• Critical Thinking
• Innovation
• Loss Prevention

Job areas

• Retail
• Sales
• Customer Service & Support
• Outfitter
• Recreation / Activities Worker
• Fitness and Recreation Instructors and Programme Leaders
• Recreation Workers

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