Chatbot Content Developer

Canada
Remote
Posted Oct 16, 2026
1 position

$40–$45 / hour

Opens LinkedIn

Employment type: Contract
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week
Office presence: 1 days per week
Location requirements: Country, Ontario, Canada
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Review and improve technical documentation used as chatbot knowledge sources, converting Confluence content into Markdown and documentation-as-code formats. Build and maintain content conversion automation, manage documentation in Git-based repositories, and collaborate with engineering and DevOps teams to improve chatbot knowledge sources and establish documentation standards.

Job details

Pay Range: CAD 40-45/hr One day onsite in a week Chatbot Content Developer Documentation Modernization AI EnablementKey Roles ResponsibilitiesReview| analyze| and improve technical documentation used as chatbot knowledge sources.Convert Confluence content into Markdown and documentation-as-code formats.Use GitHub Copilot and AI tools to improve documentation quality and structure.Develop and enhance automation scripts for content conversion and migration.Maintain documentation in GitBitbucket repositories.Collaborate with engineering and DevOps teams to improve chatbot knowledge sources.Resolve documentation issues related to formatting| links| images| and metadata.Create standards| templates| and best practices for documentation management.Key Skillsets5 Yrs of strong scripting automation experience - Python (preferred) or Java development experience.Experience working with Markdown documentation and Git-based repositories.Experience with Confluence administration| content organization| page structures| and migrations.Experience working with Git| GitHub| Bitbucket| or similar SCM platforms.Experience creating automation scripts and content transformation utilities.Hands-on experience with GitHub Copilot or AI-assisted development tools.Understanding of developer documentation and documentation-as-code practices.Experience with CICD and DevOps concepts is desirable.Exposure to Backstage| TechDocs| or documentation portals is a plus.Strong written communication and documentation skills.

What you’ll do

Requirements

Requires five years of scripting and automation experience, preferably with Python or Java, along with experience in Markdown, Confluence, and Git-based repositories. Candidates should have hands-on experience with GitHub Copilot or similar AI tools and strong written communication skills; CI/CD, DevOps, and Backstage or TechDocs experience are desirable.