Opens LinkedIn
- Employment type
- Contract
- Experience level
- Senior · 5+ years
- Minimum education
- Bachelor’s degree
- Posting language
- English
- Working hours
- 40 hours per week
- Office presence
- 2 days per week
- Seniority
- Mid-Senior level
- Application method
- Direct apply is available
Job summary
Lead the design, development, and implementation of customized IER integrations, including critical legal hold and data purge functionality. Support quality assurance through defect triage and resolution, mentor team members, and maintain comprehensive technical and implementation documentation.
Job details
Pay Range: CAD 65-70/hr Hybrid: 2 days a week in office We are seeking an experienced Subject Matter Expert (SME) for the IER module to lead the design, development, and implementation of customized integrations aligned with business requirements. The role involves ownership of critical functionalities related to legal holds and data purge, ensuring compliance and operational efficiency. The candidate will be responsible for driving end-to-end solution delivery, including architecture design, system integration, and implementation. They will also provide QA support through defect triage, root cause analysis, and resolution to maintain high-quality deliverables. Additionally, the role requires enabling team capability by cross-skilling members on IER functionalities and promoting knowledge sharing. The candidate will develop and maintain comprehensive documentation covering system design, procedures, infrastructure, and implementation guidelines. Top 3 Required Skills: Strong expertise in IER module (Subject Matter Expert level) Experience in legal hold and data purge implementations Hands-on experience in system design, integration, and implementation Top 3 Preferred Skills: Experience with QA support, defect triage, and issue resolution Strong documentation and technical writing skills Ability to mentor and cross-skill team members Education Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field
What you’ll do
Lead the design, development, and implementation of customized IER integrations, including critical legal hold and data purge functionality. Support quality assurance through defect triage and resolution, mentor team members, and maintain comprehensive technical and implementation documentation.
Requirements
Requires subject matter expertise in the IER module, experience implementing legal holds and data purges, and hands-on experience with system design, integration, and implementation. A bachelor’s degree in Computer Science, Information Technology, or a related field is required; QA support, technical writing, and mentoring experience are preferred.
Listed skills
- Root Cause Analysis · Preferred
- issue resolution · Preferred
- Technical Documentation · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- IBM FileNet IER
- Legal Hold Implementations
- Data Purge Implementations
- System Design
- System Integration
- Solution Implementation
- Quality Assurance Support
- Defect Triage
- Root Cause Analysis
- Issue Resolution
- Technical Documentation
- Technical Writing
- Mentoring
- Knowledge Sharing
Job areas
- Technology
- Software
- Management & Leadership
More jobs from LanceSoft, Inc.
Workday Integration Analyst
- Hybrid
- Toronto, ON
- Posted Oct 17, 2026
Senior Quality Assurance Analyst
- On-site
- Toronto, ON
- Posted Oct 17, 2026
Workday Integration Analyst
- On-site
- Toronto, ON
- Posted Oct 17, 2026
Clarity Developer
- On-site
- Toronto, ON
- Posted Oct 17, 2026
