Senior Business Analyst

Job summary

Handle assigned initiatives and project work while providing high-quality stakeholder engagement and requirements and process documentation. Analyze complex business problems, consolidate requirements across diverse user groups, and recommend process and application solutions.

Job details

Senior Business Analyst Work Location: Union Station East Wing, Toronto, ON (hybrid model of 2-3 days a week on site) Duration: 24 months Job Description: The Business Analyst is expected to also competently handle various assigned initiatives and project work as may be required, provide a high level of service / engagement via stakeholder management and quality requirements and process documentation, as well as take part in other duties, as needed and assigned. Mandatory Skills: Bachelor Degree in Business Administration, IT or related discipline 10+ years of business consulting experience 7+ years of experience as a business, business systems and/or process analyst Demonstrable and comprehensive understanding and experience with digital documentation services, and analysis based on information management concepts Experience in dealing with complex business problems, identifying business/functional requirements and recommending how to best support them through processes and applications. Experience in process analysis, design, and modelling in a complex environment; hands-on experience in developing process diagrams and documentation Experience consolidating and validating requirements and designing solutions across diverse user groups Major IT implementation experience and understanding how systems are affected by business process change and their impacts Experience in assisting with and/or authoring RFI / RFP documentation Excellent communicator, both verbal and written, possessing the ability to manage and influence stakeholders and to sell recommendations by stating advantages and value in business terms; demonstrable experience engaging with multiple stakeholders from different business and technical areas. Other Skills Extensive knowledge of business and systems development from methodology through RFP, analysis, design, development, implementation and production support Experience as a BA on a large-scale digital transformation project, especially moving an organization from paper-based systems to electronic document management Familiarity and understanding of human resources processes, especially in a large organization where multiple departments oversee different aspects of HR function Experience implementing third-party (vendor) solutions and services; cloud-based experience an asset Knowledge of municipal and provincial document retention by-laws / policies an asset Familiarity and understanding of performance measurement and Key Performance Indicator (KPI) definition/analysis Public and/or Transit experience an asset.

What you’ll do

Handle assigned initiatives and project work while providing high-quality stakeholder engagement and requirements and process documentation. Analyze complex business problems, consolidate requirements across diverse user groups, and recommend process and application solutions.

Requirements

Requires a bachelor’s degree in Business Administration, IT, or a related discipline, with 10+ years of business consulting experience and 7+ years as a business, business systems, or process analyst. Candidates should have experience with digital documentation and information management, complex process analysis and modeling, major IT implementations, requirements and solution design, and stakeholder engagement.

Listed skills

• Business analysis · Preferred
• Requirements gathering · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business Analysis
• Business Consulting
• Business Systems Analysis
• Process Analysis
• Process Design
• Process Modeling
• Requirements Gathering
• Requirements Validation
• Stakeholder Management
• Digital Documentation Services
• Information Management
• Digital Transformation
• Electronic Document Management
• RFI/RFP Documentation
• KPI Analysis
• Third-Party Solution Implementation

Job areas

• Consulting
• Data & Analytics
• Technology
• Management & Leadership
• Government & Public Sector

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