LC

Larry's Catch

Verified Job Source

Premium Atlantic seafood delivery service in Toronto

Food and Beverage Services
1–10 people

About

Larry’s Catch is building a better way to buy seafood in Canada. We’re a rapidly growing, direct-to-consumer seafood company connecting Canadians with premium, wild-caught seafood sourced exclusively from Canadian fisheries and delivered directly to their doors. Our model combines the quality and traceability of local fishing with the convenience of modern e-commerce. Every product we sell can be traced back to its Canadian source, and we work with a growing network of independent Canadian fishing partners to bring exceptional seafood to customers across the country. What started with three Queen’s University roommates and a simple belief that Canadians should be able to easily access the seafood our country is known for has grown into a national e-commerce business serving customers in 95%+ of Canada. We’re focused on making Canadian seafood more accessible while building a modern, trusted brand around quality, transparency, sustainability and convenience. And we’re just getting started.

Open positions

E-commerce Operations & Customer Experience Specialist

Remote · Canada

Handle complex customer escalations and coordinate with fulfillment partners and carriers to resolve shipment issues. Improve operational systems by analyzing recurring problems, developing SOPs, and implementing automation to reduce errors and support tickets.