Receptionist

Job summary

The receptionist is responsible for warmly welcoming patients, managing clinic phone lines, and ensuring all patient records and appointment software are accurately updated. They also oversee clinic inventory, maintain facility aesthetics, and support the risk management program by reporting safety concerns.

Job details

See if you are our next: RECEPTIONIST | Mississauga, ON Working for LASIK MD (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential. Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization. The wage range for this role is $21.03 - $24.18 p/hr A look at your benefits You are eligible to receive a quarterly bonus. You have a permanent full-time position (35-40hrs/week), and we currently have 1 vacant position available. You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days & 1 wellness day. You benefit from group insurance, telemedicine & RRSP match. You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies. Your tasks at a glance You warmly welcome patients and direct them to the waiting room, ensuring that new patients complete the questionnaire to add to their files. You handle mail, clinic phone lines, and voicemails, and make sure to call patients to confirm their appointments. You are responsible for updating the medical records and appointments software after each patient's arrival and departure. You manage inventory and ensure the aesthetics and cleanliness of the clinic when needed. You support the organization’s Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization’s overall efforts to identify, report, and mitigate risks. A clear view of your assets You have excellent communication skills in English. You have experience as a receptionist, medical secretary, or administrative assistant in a doctor's office AND/OR have strong customer service/patient care skills. You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset). You stand out for your organizational and collaborative skills as well as your ability to work with minimal supervision. You especially thrive in a fast-paced, dynamic environment, and when you work as part of a team. You have an interest in the medical field and have a passion for delivering excellent customer service. Schedule: You have flexible work availability Monday through Friday with a start time of 7:00 AM, as well as Saturdays on a rotating basis. Required: You are willing to occasionally help other partnering clinics in the GTA according to operational business needs (planning & expenses covered by Vision Group). Address: 5025 Orbitor Dr, Building #2 floor #3, Mississauga, ON L4W 4Y5 From our point of view If you think you are the ideal candidate for this role and are ready to join a passionate and hard-working team, apply now.

What you’ll do

The receptionist is responsible for warmly welcoming patients, managing clinic phone lines, and ensuring all patient records and appointment software are accurately updated. They also oversee clinic inventory, maintain facility aesthetics, and support the risk management program by reporting safety concerns.

Requirements

Candidates must have excellent English communication skills and prior experience in a medical or administrative office setting. Proficiency in Microsoft 365 is required, with knowledge of EMR systems considered a significant asset.

Benefits

• Quarterly bonus
• Free LASIK surgery
• 3 weeks of vacation
• 3 sick days
• 1 wellness day
• Group insurance
• Telemedicine
• RRSP match

Listed skills

• Time management · Preferred
• Clinical care · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Administrative Support · Preferred
• Microsoft 365 · Preferred
• Attention to detail · Preferred
• Risk Management · Preferred
• Data entry · Preferred
• Communication Skills · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Communication skills
• Customer service
• Patient care
• Microsoft 365
• EMR systems
• Organizational skills
• Collaborative skills
• Time management
• Data entry
• Inventory management
• Risk management
• Medical terminology
• Administrative support
• Phone etiquette
• Problem solving
• Attention to detail
• Strong Work Ethic
• Planning
• Aesthetics
• Medical Records
• Cleanliness
• Customer Service
• Clinic Management Systems
• Communication
• English Language
• Patient Safety
• Inventory Management
• Risk Management
• Ophthalmology
• Surgery
• Telehealth
• Collaboration

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks

More jobs from King LASIK