Specialist

Job summary

The Operations Specialist facilitates the booking of transactions by applying business rules and processes while ensuring compliance. They are also responsible for identifying process improvements and conducting system testing to ensure accuracy.

Job details

Northpoint Commercial Finance Backed by Laurentian Bank With Northpoint's foundation and reputation in the industry built, Laurentian Bank, which has been in business for over 170 years, acquired Northpoint Commercial Finance in 2017. With over $45 billion in assets, a solid cultural alignment and variety of financing solutions, Laurentian Bank ensures stability for the foreseeable future while allowing Northpoint Commercial Finance to maintain its personal, flexible approach. Northpoint Commercial Finance offers businesses across North America personal, flexible financing options such as inventory finance, equipment finance and asset-based lending to support their business growth needs. The primary focus of the Operations Specialist is to use their deep understanding of the business' rules and processes to facilitate booking of the transactions in the system. The successful candidate will find solutions to problems and process improvements as well as test and implement them. The Operations Specialist is a self-starter, results driven, and customer focused to meet business performance targets. As an Operations Specialist, you demonstrate a high level of interpersonal skills and work collaboratively with fellow peers, internal and external customers and business partners while managing a variety of priorities. If you have a high sense of curiosity and adaptability, an ability to communicate well with others, and want to be part of a positive and rewarding team, join us! Responsibilities Work closely with internal teams (Sales, Credit, Legal and Operations) to gain a thorough understanding of the transaction while ensuring compliance to company policies. Using high attention to detail, review documentation packages received and key data in the system accurately. Gather, analyze and format spreadsheets and data in Excel. Find process improvements to gain efficiency in the booking process. Write and conduct test scripts for new booking functions released in the system to ensure accuracy and business continuity. Qualifications Post-Secondary education combined with a minimum of 2 years of related experience. Ability to multi-task, prioritize, and manage time effectively with a high sense of urgency. Ability to proactively assess situations and translate these into results-oriented solutions. Proficiency using Excel at an intermediate level. Experience with and proven track record of process review and optimization. Bilingual* (French/English) is an asset What Laurentian Bank Has To Offer You Yearly salary: $55,000 to $65,000 Laurentian Bank is dedicated to fair and equitable compensation practices. The base salary range provided reflects the Bank’s standard pay scale. The final base salary will be determined by the candidate’s qualifications, skills, and experience, and may be enhanced with performance-based incentives, pension contributions, and benefits. The total compensation offered by Laurentian Bank encompasses a comprehensive range of benefits, highlighting our commitment to the well-being and success of our employees. Here are some of the key points of our offering: The actual annual base salary offered will take into account internal equity, skills, and experience among other factors. Total compensation:Earn a comprehensive compensation package that includes annual reviews and performance-based bonuses. Work model:We prioritize a hybrid work model based on business needs. Stock purchase plan:Become not just an employee, but a Laurentian Bank shareholder. Employer matching takes your investment even further. Time off:In addition to paid vacation, we provide floating days and leave options to accommodate the diverse needs of our employees.Plus, as an extra perk, you also get a paid day off to celebrate your birthday. Health and wellness:Take care of your health and well-being with access to healthcare professionals, our Employee and Family Assistance Program (EFAP), and a Stress Management and Well-Being Program. Group insurance and pension:We offer a competitive insurance program based on your family’s needs and a defined contribution pension plan to help prepare for your future. Financial benefits:As a Laurentian Bank employee, you’re also the best ambassador for our products and services. Take advantage of employee-only offers on a wide range of products. Enjoy exclusive deals and preferred rates on products and services including insurance, hotels, train tickets, spas and many more. We are committed to creating a fulfilling professional environment where your skills are valued, and your well-being is a priority. Join us for a rewarding career at Laurentian Bank. Inclusion and Accessibility At Laurentian Bank, we believe everyone belongs. We are committed to fostering an inclusive work environment that reflects the diversity of our customers and our communities and where everyone feels like they belong and can thrive. To this end, we encourage applications from individuals from equity-deserving groups, including Indigenous persons, racialized and persons with disabilities, marginalized genders and the 2SLGBTQIA+ community. We strive to offer a flexible and accessible work experience that is inclusive of everyone. If at any time you need an accommodation, please let us know. PIPEDA We may collect, use or disclose your personal information for the purpose of establishing an employment relationship with you. We also use artificial intelligence (AI) tools during parts of our recruitment process to support fair and efficient hiring decisions.

What you’ll do

The Operations Specialist facilitates the booking of transactions by applying business rules and processes while ensuring compliance. They are also responsible for identifying process improvements and conducting system testing to ensure accuracy.

Requirements

Candidates must have post-secondary education and at least 2 years of related experience. Proficiency in Excel and strong attention to detail are required to manage documentation and data entry effectively.

Benefits

• Performance-based bonuses • Pension contributions • Health insurance • Stock purchase plan • Paid vacation • Floating days • Employee and family assistance program • Stress management and well-being program • Employee discounts

Listed skills

• Time management · Preferred
• Problem solving · Preferred
• Compliance · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Multi-Tasking · Preferred
• Data entry · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Operations
• Data entry
• Excel
• Process improvement
• Transaction booking
• Documentation review
• Time management
• Multi-tasking
• Communication
• Analytical skills
• Compliance
• Problem solving

Job areas

• Finance & Accounting
• Administrative
• Customer Service & Support