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Edmonton, Alberta
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Hybrid
The Customer Support Lead will develop and deliver training programs while providing hands-on coaching to enhance team performance and quality assurance. They will also manage day-to-day operations, handle complex escalations, and collaborate with internal teams to drive service improvements.
Hybrid
Lead the planning, coordination, and delivery of projects that improve the customer experience for new and existing users. Manage cross-functional teams to execute website improvements, conversion initiatives, and experimentation-focused product development.
Hybrid
Lead software development teams to deliver technical solutions while coaching developers and managing performance. Partner with stakeholders to define technical roadmaps, ensure high-quality delivery, and integrate AI-assisted workflows into engineering practices.
Hybrid · Edmonton
Collaborate with product owners to design experiments and analyze customer behavior to drive product decisions. Build dashboards, optimize SQL queries, and translate complex data into actionable recommendations to improve business performance.
Hybrid · Edmonton
The Product Manager will lead the strategy and optimization of the eSign feature, managing the product lifecycle from concept to launch. They will collaborate with cross-functional teams to prioritize the product backlog and drive business growth through data-driven insights.
