Manager, Sales Performance

Job summary

The role focuses on improving quota attainment and revenue predictability through hands-on coaching of Account Executives using Gong. Responsibilities include owning the onboarding process for new hires and partnering with Marketing to create sales enablement tools.

Job details

Manager, Sales Performance About LBMX LBMX is a dynamic and growing SaaS company with an international perspective, proudly based in London, Ontario. As we continue our strong growth trajectory, we’re looking for talented, driven, and collaborative individuals to join us and help shape what’s next. Recognized as one of Canada’s Top 100 Employers, LBMX combines strong performance with a people-first culture. We believe in building meaningful careers, supporting work-life balance, and creating an environment where your contributions are valued and your growth is encouraged. At LBMX, you’ll have the opportunity to grow, contribute meaningfully, and be part of a team building something exceptional. Position Description: The Manager, Sales Performance – Supply Cloud will improve quota attainment and revenue predictability by strengthening sales execution across the Supply Cloud Account Executive team. This role centers on hands-on coaching — using Gong to inspect calls and pipeline health, diagnosing deal risk, and accelerating deals that have stalled — combined with owning onboarding and ramp for new AEs. As you coach reps day to day, you’ll surface the enablement content and tools they actually need and partner with Marketing to build them. Positions Available: 1 What you will do: Partner directly with Account Executives to improve individual and team performance Use Gong to inspect calls, pipeline health, and deal engagement signals Coach AEs on deal strategy, pipeline prioritization, and close planning Identify blockers to deal progression and drive deal acceleration Own onboarding and ramp for new Account Executives Partner with Marketing to build sales enablement content and tools as gaps surface through coaching Run weekly forecast and pipeline review cadences; maintain accurate forecasts Analyze pipeline health, deal progression, and conversion trends; report on KPIs including quota attainment, pipeline coverage, and forecast accuracy Establish and reinforce pipeline hygiene and forecasting standards Other duties as assigned. What you will bring: 7+ years of experience in B2B sales, sales leadership, or sales operations–adjacent roles Strong understanding of enterprise or mid-market sales motions Proven ability to coach Account Executives without carrying a quota Experience with Gong or a similar conversation intelligence platform High comfort with pipeline analysis, forecasting, and deal inspection Experience building onboarding or ramp programs is a strong asset Experience with Salesforce and sales reporting tools Compensation Salary Range: $120,000 - 150,000 annually, based on experience and qualifications What You Can Expect at LBMX Competitive compensation and a comprehensive benefit package, including a health spending account and employee assistance program Three weeks’ vacation and five personal days to start, plus additional paid LBMX holidays throughout the year Company matched GRSP contributions Flexible summer hours and a strong commitment to work-life balance Education subsidies to support your professional growth Maternity, Parental, and Compassionate Care Leave top-up program $500 new hire home office allowance LBMX is committed to building an inclusive workplace. We encourage applications from qualified individuals of all backgrounds, and we are dedicated to providing accommodations throughout the recruitment and employment process. If you require accommodation at any stage, please let us know.

What you’ll do

The role focuses on improving quota attainment and revenue predictability through hands-on coaching of Account Executives using Gong. Responsibilities include owning the onboarding process for new hires and partnering with Marketing to create sales enablement tools.

Requirements

Candidates need over 7 years of experience in B2B sales, leadership, or sales operations with a strong understanding of enterprise sales motions. Proficiency with Salesforce and conversation intelligence platforms like Gong is required.

Benefits

• Health spending account
• Employee assistance program
• Three weeks vacation
• Five personal days
• Paid holidays
• Company matched GRSP contributions
• Flexible summer hours
• Education subsidies
• Maternity, Parental, and Compassionate Care Leave top-up program
• New hire home office allowance

Listed skills

• analysis · Preferred
• Leadership · Preferred
• Health · Preferred
• Sales · Preferred
• Process · Preferred
• Pipeline · Preferred
• Accuracy · Preferred
• Coaching · Preferred
• Flexible · Preferred
• Salesforce · Preferred
• Onboarding · Preferred
• Forecasting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales Coaching
• Pipeline Analysis
• Sales Forecasting
• Deal Strategy
• Sales Enablement
• Onboarding
• B2B Sales
• Conversation Intelligence
• Sales Operations
• KPI Reporting
• Salesforce
• Gong
• Sales Reporting
• Sales Leadership
• Workplace Inclusivity
• Compassion
• Planning
• Business To Business
• Software As A Service (SaaS)
• Employee Assistance Programs
• Sales
• Forecasting
• Marketing
• Key Performance Indicators (KPIs)
• Coaching
• Sales Management
• Team Building
• Team Performance Management
• Prioritization

Job areas

• Sales
• Management & Leadership
• Software
• Marketing
• Sales Performance Manager
• Inside Sales Account Executive
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

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