Account Manager

Job summary

The Account Manager is responsible for prospecting new clients and managing a current portfolio to drive business growth. Key duties include handling inbound sales calls, maintaining accurate CRM records, and achieving sales targets through tailored product recommendations.

Job details

Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work. The Opportunity Leavitt Machinery is looking for a highly organized Account Manager to join our team in Coquitlam, British Columbia. As the Account Manager you will be responsible for prospecting new clients, building relationships and managing the current portfolio. Essential Duties & Responsibilities As the Account Manager, your key responsibilities will include: Handle inbound sales calls with confidence, providing tailored product and service recommendations, pricing information, and solutions based on each client’s specific needs and interests. Accurately collect, verify, and maintain customer information, including names, phone numbers, email addresses, mailing addresses, and payment details within the CRM system. Leverage strong telephone sales and relationship-building skills to prospect for new customers and develop long-term client relationships through both warm and cold leads. Identify and pursue new business opportunities by sourcing qualified prospects through internet research, trade shows, networking, and other lead-generation channels. Maintain accurate and up-to-date CRM records for leads, opportunities, quotes, and orders, ensuring consistent and timely client communication throughout the entire sales cycle. Address customer questions, concerns, and objections professionally and proactively, building trust and protecting the company’s reputation. Consistently go above and beyond to achieve or exceed sales targets, deliver exceptional customer experiences, and generate opportunities for repeat and future business. Required Skills & Qualifications The ideal candidate will possess the following skills, knowledge, and competencies: 1-2 years of experience with a client services or telemarketing role and/or post-secondary education in Business, Sales or Marketing with a proven track record of successfully meeting sales quotas Experience using a CRM system or a similar database are considered a major asset Possesses excellent communication and presentation skills Proficiency with Excel, Word, Outlook, and with experience using Knowledge of skilled in negotiation and mitigation tactics Highly organized, a dependable self-starter with good time management skills Benefits & Perks Leavitt Machinery is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan: Company paid medical health care plan for you and your dependents Dental plan, vision plan, and prescription drug coverage Annual health care spending account Life insurance, short term disability, and travel insurance Sick leave plan – 100% employer paid Employee assistance programs RRSP matching Ongoing professional development opportunities Company laptop The base pay range for this role is: $45,000 annual base salary plus uncapped commission. This is a hybrid role based in Coquitlam, BC. Leavitt Machinery would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law. #LeavittMachinery

What you’ll do

The Account Manager is responsible for prospecting new clients and managing a current portfolio to drive business growth. Key duties include handling inbound sales calls, maintaining accurate CRM records, and achieving sales targets through tailored product recommendations.

Requirements

Candidates should have 1-2 years of experience in client services or telemarketing, or a post-secondary education in Business, Sales, or Marketing. Proficiency in CRM systems and Microsoft Office suite is highly desired along with strong negotiation skills.

Benefits

• Medical health care plan • Dental plan • Vision plan • Prescription drug coverage • Annual health care spending account • Life insurance • Short term disability • Travel insurance • Sick leave plan • Employee assistance programs • RRSP matching • Professional development opportunities • Company laptop

Listed skills

• Time management · Preferred
• CRM Management · Preferred
• Microsoft Excel · Preferred
• Negotiation · Preferred
• Microsoft Word · Preferred
• Communication Skills · Preferred
• Relationship Building · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Prospecting
• Relationship Building
• CRM Management
• Telephone Sales
• Lead Generation
• Negotiation
• Mitigation Tactics
• Time Management
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Presentation Skills
• Communication Skills

Job areas

• Sales
• Customer Service & Support
• Manufacturing
• Management & Leadership