Field Technician (Forklift or Heavy Equipment Mechanic)

Job summary

The Field Technician is responsible for diagnosing, repairing, and performing routine maintenance and safety inspections on material handling equipment. They must communicate effectively with dispatchers, customers, and the parts department to ensure timely and accurate job completion.

Job details

Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work. The Opportunity Leavitt Machinery is looking for a mechanically inclined Field Technician (Forklift or Heavy Equipment Mechanic) to join our Service team in Ottawa, Ontario. Reporting to the Service Manager, the Field Technician will be assigned to a variety of machinery repair tasks required by our loyal customers. Essential Duties & Responsibilities As a Field Technician your key responsibilities will include: Diagnosing, repairing, and completing routine maintenance and safety inspections on a variety of material handling equipment and machinery Maintaining effective and consistent communication with the Service Dispatcher regarding ongoing Service jobs, and completing assigned tasks in a timely manner Discussing Service job details with customers and communicating a clear understanding of the job scope and repair requirements Communicating with the Parts department via phone and email to ensure required parts are ordered, and preparing required parts before visiting job sites Maintaining proper documentation where needed, including work order forms and warranty paperwork Reporting any safety incidents promptly and adhering to all safety policies Required Skills & Qualifications The ideal candidate will possess the following skills, knowledge, and competencies: At least 5 years of heavy equipment repair experience in a related industry At least 2 years of previous aerial platform and lift truck experience Experience with hydraulics and diagnosing and servicing electric engines is a strong asset Provincial Heavy Duty or Automotive Journeyperson’s ticket or a Relevant Red Seal Trade Certification is an asset Strong communication skills, including the ability to partner effectively with external customers and internal stakeholders Excellent problem-solving skills and strong aptitude for learning and applying mechanical and technical concepts Strong work ethic and a positive attitude High school diploma Valid driver’s license and ability to travel to customer sites in the region is required French language skills would be an asset but not required Benefits & Perks Leavitt Machinery is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan: Company paid medical health care plan for you and your dependents Dental plan, vision plan, and prescription drug coverage Annual health care spending account Life insurance, short term disability, and travel insurance Sick leave plan – 100% employer paid Employee assistance programs RRSP matching Ongoing professional development opportunities The base pay range for this role is: $35.00 to $41.00 per hour, depending on experience. This is an onsite role based in Ottawa, Ontario. Leavitt Machinery would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law. #LeavittMachinery

What you’ll do

The Field Technician is responsible for diagnosing, repairing, and performing routine maintenance and safety inspections on material handling equipment. They must communicate effectively with dispatchers, customers, and the parts department to ensure timely and accurate job completion.

Requirements

Candidates need at least 5 years of heavy equipment repair experience, including 2 years with aerial platforms and lift trucks. A valid driver's license and a high school diploma are required, while a Red Seal or Journeyperson's ticket is considered an asset.

Benefits

• Medical health care plan • Dental plan • Vision plan • Prescription drug coverage • Annual health care spending account • Life insurance • Short term disability • Travel insurance • Sick leave plan • Employee assistance programs • RRSP matching • Professional development opportunities

Listed skills

• Technical Documentation · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Heavy equipment repair
• Aerial platform maintenance
• Lift truck repair
• Hydraulics
• Electric engine diagnostics
• Problem-solving
• Customer communication
• Technical documentation
• Safety inspections
• Mechanical aptitude

Job areas

• Trades
• Manufacturing
• Logistics
• Transportation
• Engineering