LV

Lee Valley Tools

Verified Job Source

At Lee Valley, we understand that the journey of creating is just as exciting as the end product. #LVLetsDoSomething

Ottawa, Ontario

Retail
201–500 people

About

Lee Valley is a family-owned business that has been serving users of woodworking and gardening tools since 1978. Our reputation is built on customer satisfaction, honesty and fairness. About one third of our total sales volume is in products of our own design. The vast majority of these are Veritas® brand products made by Veritas Tools Inc., our manufacturing arm. Whether a tool from Lee Valley is one made by Veritas Tools or is one of the 5000 or so we get from around the world, it will always have our full guarantee. That means it costs you nothing to try us out. We're confident that the quality and service we provide will be to your liking. Just give us the opportunity.

Open positions

Customer Advisor I

On-site · Waterloo

The Customer Advisor provides high-quality support by answering product inquiries, processing transactions, and managing customer orders and returns. They also assist with warehouse tasks, including picking orders and maintaining in-store displays.

Sr Accountant, Financial Planning & Reporting

On-site · Ottawa

The Senior Accountant will manage month-end and year-end close activities, prepare financial statements, and perform account reconciliations. Additionally, the role involves analyzing financial trends, supporting budgeting and forecasting, and ensuring compliance with regulatory and bank reporting requirements.

Customer Advisor I

On-site · Winnipeg

The successful candidate will provide high-quality customer service by processing orders, answering product inquiries, and managing returns. They will also assist with inventory tasks, including stocking shelves and maintaining the showroom floor.

Conseiller aux ventes I

On-site · Vancouver

Provide in-store customer service by answering basic product questions, helping customers locate items, processing payments, and handling returns and exchanges. Prepare customer orders, support order pickup and stock replenishment, and assist with inventory, receiving, and store events.

Associate Category Manager

On-site · Ottawa

The Associate Category Manager supports the end-to-end management of product sub-categories by sourcing new products and optimizing existing portfolios. They collaborate with internal teams and vendors to ensure category strategies align with financial goals and customer needs.

Store Lead

On-site · Calgary

The Store Lead is responsible for maintaining company standards, overseeing daily store operations, and providing formal supervision to staff. They will coordinate team objectives, manage staffing levels, and ensure excellent customer service while handling administrative tasks like data entry and store reporting.

Store Lead

On-site · Brampton

The Store Lead is responsible for maintaining store operations, supervising staff, and ensuring excellent customer service in the manager's absence. They also handle data entry, execute staffing objectives, and manage daily store tasks like opening and closing.

Store Lead- Sherwood Park, AB

On-site · Sherwood Park

The Store Lead is responsible for maintaining company standards, supervising staff, and ensuring efficient daily operations in the manager's absence. Key duties include monitoring performance targets, executing staffing objectives, and performing administrative tasks like data entry and store opening/closing.

Order Processing Associate - Seasonal

On-site · Ottawa

The Order Processing Associate is responsible for accurately picking, packing, and shipping customer orders and retail replenishments within a distribution center. They also perform quality assurance, maintain work area cleanliness, and support inbound and outbound logistics activities.

Customer Advisor I

On-site · Coquitlam

The Customer Advisor provides high-quality support by answering product inquiries, processing transactions, and managing returns. They also assist with warehouse order picking, maintaining store displays, and engaging with customers on the sales floor.

Accounts Payable Specialist

On-site · Ottawa

The Accounts Payable Specialist is responsible for processing vendor invoices, managing payments, and reconciling accounts within an automated system. They also investigate discrepancies and provide data analysis for reports and special projects.

Customer Advisor I

On-site · Ottawa

The Customer Advisor provides high-quality support by answering product inquiries, processing transactions, and managing returns. They also assist with warehouse order picking, inventory maintenance, and showroom display organization.

Customer Advisor I

On-site · Kitchener

The Customer Advisor provides high-quality support by answering customer inquiries, processing transactions, and handling returns. They also assist with warehouse tasks, including picking orders and maintaining in-store displays.

Customer Advisor I

On-site · Saskatoon

The Customer Advisor provides high-quality support by answering customer inquiries, processing transactions, and managing returns. They also assist with warehouse tasks, including picking orders and maintaining in-store displays.

Customer Advisor I

On-site · Oshawa

The Customer Advisor provides high-quality support by assisting customers with orders, inquiries, and returns while processing in-store transactions. They also help maintain the showroom, manage inventory, and assist with warehouse tasks as needed.

Customer Service Representative I

On-site · Ottawa

The representative will answer incoming customer calls and assist with orders, product inquiries, and delivery issues. They will also manage email and live chat support while maintaining accurate records and processing customer requests.

Customer Advisor I

On-site · Edmonton

The Customer Advisor provides high-quality support by assisting customers with orders, inquiries, and returns while maintaining store displays. They also handle in-store payment transactions and help with warehouse order picking and product receiving.

Customer Advisor I

On-site · Hamilton

The Customer Advisor provides high-quality support by answering product enquiries, processing transactions, and managing customer orders and returns. They also assist with warehouse tasks, maintain store displays, and engage with customers on the showroom floor.

Customer Advisor I- St Vital Mall

On-site · Winnipeg

The Customer Advisor provides high-quality support by answering customer inquiries, processing transactions, and managing returns. They also assist with warehouse order picking, maintaining in-store displays, and helping customers locate products.

Customer Advisor I- Calgary Pop up

On-site · Calgary

The Customer Advisor provides high-quality support by processing customer orders, returns, and payments while maintaining store displays. They also assist with warehouse tasks, including picking orders and managing inventory movement.