LV

Lee Valley Tools

Verified Job Source

At Lee Valley, we understand that the journey of creating is just as exciting as the end product. #LVLetsDoSomething

Ottawa, Ontario

Retail
201–500 people

About

Lee Valley is a family-owned business that has been serving users of woodworking and gardening tools since 1978. Our reputation is built on customer satisfaction, honesty and fairness. About one third of our total sales volume is in products of our own design. The vast majority of these are Veritas® brand products made by Veritas Tools Inc., our manufacturing arm. Whether a tool from Lee Valley is one made by Veritas Tools or is one of the 5000 or so we get from around the world, it will always have our full guarantee. That means it costs you nothing to try us out. We're confident that the quality and service we provide will be to your liking. Just give us the opportunity.

Open positions

Customer Service Representative I

On-site · Ottawa

The representative will answer incoming customer calls and assist with orders, product inquiries, and delivery issues. They will also manage email and live chat support while maintaining accurate records and processing customer requests.

Customer Advisor I- Calgary Pop up

On-site · Calgary

The Customer Advisor provides high-quality support by processing customer orders, returns, and payments while maintaining store displays. They also assist with warehouse tasks, including picking orders and managing inventory movement.

Customer Advisor I

On-site · Edmonton

The Customer Advisor provides high-quality support by assisting customers with orders, inquiries, and returns while maintaining store displays. They also handle in-store payment transactions and help with warehouse order picking and product receiving.

Customer Advisor I

On-site · Winnipeg

The Customer Advisor provides high-quality support by answering customer inquiries, processing transactions, and managing returns. They also assist with warehouse order picking, maintaining in-store displays, and helping customers locate products.

Customer Advisor I

On-site · Hamilton

The Customer Advisor provides high-quality support by answering product enquiries, processing transactions, and managing customer orders and returns. They also assist with warehouse tasks, maintain store displays, and engage with customers on the showroom floor.

Director, People and Culture

On-site · Ottawa

The Director leads the Human Resources function by developing and delivering people strategies that support organizational objectives. They are responsible for cultivating a positive culture, managing the HR team, and acting as a trusted advisor to senior leadership.

Customer Advisor I

On-site · Gatineau

The Customer Advisor provides high-quality support by answering product inquiries, processing transactions, and managing returns. They also assist with warehouse order picking, maintaining store displays, and engaging with customers on the sales floor.

Customer Advisor I

On-site · Montréal

The Customer Advisor provides high-quality support by answering customer inquiries, processing transactions, and managing returns. They also assist with warehouse tasks, including picking orders and maintaining in-store displays.

Customer Advisor I

On-site · Ottawa

The Customer Advisor provides high-quality support by assisting customers with orders, returns, and product inquiries. They also handle in-store transactions, maintain displays, and assist with warehouse order fulfillment.

Customer Advisor I

On-site · Ottawa

The Customer Advisor provides high-quality support by answering customer inquiries, processing transactions, and managing returns. They also assist with warehouse order picking, inventory maintenance, and showroom organization.

Machinist

On-site · Ottawa

The machinist converts part and assembly drawings into completed fixtures using manual and CNC machine tools. They are also responsible for maintaining and repairing production fixtures and ensuring shop equipment remains in safe working condition.

Store Lead- Lasalle, Quebec

On-site · Laval

The Store Lead is responsible for maintaining company standards, overseeing daily store operations, and providing formal supervision to staff. They also manage labor targets, execute corporate strategies, and ensure excellent customer service in the manager's absence.

Store Lead- Gatineau, Quebec

On-site · Ottawa

The Store Lead is responsible for maintaining company standards, supervising staff, and ensuring efficient daily operations in the manager's absence. They also manage labor targets, execute corporate strategies, and handle essential administrative tasks like data entry and store opening/closing.

Web Administrator- Store Merchant

On-site · Ottawa

The Web Administrator is responsible for the daily management, merchandising, and optimization of the company's Amazon storefront. They will maintain product listings, coordinate promotional activities, and monitor performance metrics to drive sales growth and customer engagement.

Customer Advisor I

On-site · Laval

Provide high-quality support for customer orders and inquiries while processing in-store payment transactions. Responsibilities include assisting customers in the showroom, managing returns, and picking orders in the warehouse.

Customer Advisor I

On-site · Vaughan

The Customer Advisor provides high-quality support by answering product inquiries, processing transactions, and managing customer returns. They also assist with warehouse order picking, inventory movement, and maintaining in-store displays.

Customer Advisor I

On-site · Halifax

The Customer Advisor provides high-quality support by answering customer inquiries, processing transactions, and managing returns. They also assist with warehouse tasks, including picking orders and maintaining in-store displays.

Manufacturing Associate I - Machine Shop

On-site · Ottawa

The Manufacturing Associate is responsible for operating and monitoring various machine shop tools while ensuring safety and quality standards. They will also participate in group problem-solving and the development of Lean manufacturing solutions.

Customer Advisor I

On-site · London

The Customer Advisor provides high-quality support by assisting customers with orders, inquiries, and product questions. They also handle in-store transactions, manage returns, and maintain showroom displays to ensure a positive customer experience.

Supply Chain Planner

On-site

JOB TITLE: SUPPLY CHAIN PLANNER STATUS: FULL-TIME, PERMANENT POSITION STATUS: BACKFILL REPORTING TO: MANAGER, SUPPLY CHAIN LOCATION: OTTAWA, ON (IN-OFFICE) About Lee Valley: Since 1978, Lee Valley has recognized that for many, woodworking and gardening are more than just hobbies. Lee Valley Tools enjoys a proud history of providing high-quality woodworking, gardening, hobby, hardware, gift and seasonal merchandise to customers worldwide. We pride ourselves on providing quality products and renowned customer service. Lee Valley has been honored with many prestigious awards, including be…