Sales Consultant (Yorkdale Volkswagen)

Job summary

Build customer relationships and guide clients through the complete new-vehicle sales and leasing process, from needs assessment and vehicle demonstrations to negotiation, delivery, and follow-up. Generate new business, meet sales and customer satisfaction targets, maintain CRM records, and collaborate with dealership teams.

Job details

How to Apply To apply for this opportunity, please use the following link: https://ca.indeed.com/cmp/Yorkdale-Volkswagen/jobs?jk=1a2d093f73b8e5f2&start=0 Job Title: New Vehicle Sales & Leasing Consultant​ Location: Yorkdale Volkswagen – Toronto, ON Department: Sales Reports to: Sales Manager Employment Type: Full-time, Permanent Vacancy Status: Existing Vacancy Salary / Compensation: $60,000 – $110,000+ Company Overview Yorkdale Volkswagen is dedicated to delivering an exceptional automotive experience to customers across Toronto. As part of Leeder Automotive, we provide high-quality vehicles and reliable service, while fostering a collaborative, team-oriented workplace that supports growth and development. Job Summary As a New Vehicle Sales & Leasing Consultant at Yorkdale Volkswagen, you will deliver an outstanding customer experience while helping clients find the Volkswagen vehicle that best suits their lifestyle and needs. You will guide customers through every stage of the sales and leasing process—from the initial consultation to vehicle delivery—while building long-term relationships and providing expert product knowledge. Success in this role requires a customer-first mindset, strong communication skills, the ability to generate and cultivate new business opportunities, and a commitment to achieving sales and customer satisfaction goals. Key Responsibilities Build and maintain strong relationships with new and existing clients. Understand customer needs and recommend appropriate new Volkswagen vehicles, leasing, financing, and protection products. Meet and exceed monthly sales, gross profit, and customer satisfaction (CSI) objectives. Manage the complete sales process, including: Greeting and qualifying customers. Conducting vehicle presentations and demonstrations. Arranging and accompanying test drives. Presenting pricing, leasing, and financing options. Negotiating and closing vehicle sales. Coordinating seamless vehicle deliveries. Following up after the sale to build long-term customer relationships. Generate new business through referrals, prospecting, networking, repeat business, and dealership-generated leads. Maintain accurate customer information, sales activity, and follow-up records within the dealership CRM. Stay current on Volkswagen products, technologies, incentives, leasing programs, financing options, and competitor offerings. Work collaboratively with the Finance & Insurance, Service, Parts, and Delivery teams to ensure an exceptional customer experience. Participate in manufacturer training, dealership meetings, and ongoing professional development. Support dealership marketing initiatives, community events, and promotional activities. Qualifications High school diploma or equivalent (post-secondary education is considered an asset). Previous automotive sales experience is preferred; proven success in retail, commission-based, or customer-focused sales will also be considered. Valid OMVIC license or ability to obtain one. Valid Ontario G-Class driver's license with a clean driving record. Strong interpersonal, communication, negotiation, and relationship-building skills. Proven ability to achieve or exceed sales targets. Excellent organizational skills with strong attention to detail. Comfortable using CRM systems and Microsoft Office applications (knowledge of SERTI is considered an asset). Self-motivated, goal-oriented, and able to thrive in a fast-paced environment. Strong problem-solving skills and a commitment to delivering exceptional customer service. Working Hours & Conditions Full-time, permanent position (up to 44 hours per week). Typical schedule: 8-hour shifts, Monday–Saturday, with evening and Saturday availability required. Fast-paced, customer-focused dealership environment with changing priorities and sales objectives. Regular interaction with customers and collaboration with multiple dealership departments. Combination of indoor showroom and outdoor lot work in varying weather conditions. Why Join Us Competitive compensation Health and dental coverage Employee Assistance Program Vision care Paid vacation Opportunities for ongoing training and brand certifications Employee discounts on vehicle purchases and services Supportive, team-oriented work environment Career growth and advancement opportunities within the organization RRSP matching program Bursary program for continuing education or training Please submit your resume. We appreciate all applications; however, only those selected for an interview will be contacted. Yorkdale Volkswagen uses AI tools to support parts of our hiring process, such as reviewing applications and screening qualifications. These tools assist our team only—final hiring decisions are made by people, not automation. Yorkdale Volkswagen is an equal opportunity employer. We value diversity and are committed to creating an inclusive, barrier-free workplace. We welcome applications from all qualified individuals and will provide accommodation throughout the recruitment process in accordance with applicable legislation. If you require accommodation, please contact hr@leederautomotive.ca.

What you’ll do

Build customer relationships and guide clients through the complete new-vehicle sales and leasing process, from needs assessment and vehicle demonstrations to negotiation, delivery, and follow-up. Generate new business, meet sales and customer satisfaction targets, maintain CRM records, and collaborate with dealership teams.

Requirements

A high school diploma or equivalent is required; post-secondary education is an asset, and automotive sales experience is preferred, though successful customer-focused or commission-based sales experience may also qualify. Candidates need a valid or obtainable OMVIC license, a valid Ontario G-Class driver's license with a clean record, strong communication and negotiation skills, and the ability to meet sales targets.

Benefits

• Health Coverage
• Dental Coverage
• Employee Assistance Program
• Vision Care
• Paid Vacation
• Ongoing Training
• Brand Certifications
• Employee Discounts
• Career Growth Opportunities
• RRSP Matching Program
• Continuing Education Bursary

Listed skills

• Negotiation · Preferred
• Customer service · Preferred
• Communication · Preferred
• CRM Management · Preferred
• Microsoft Office · Preferred
• Organization · Preferred
• Problem solving · Preferred
• Product Knowledge · Preferred
• Team Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Relationship Building
• Automotive Sales
• Sales Prospecting
• Negotiation
• Vehicle Demonstrations
• Leasing and Financing
• Sales Closing
• Customer Service
• Communication
• CRM Management
• Microsoft Office
• Organization
• Problem-Solving
• Product Knowledge
• Sales Target Achievement
• Team Collaboration

Job areas

• Sales
• Customer Service & Support
• Retail