Area Service Manager West Canada - LEMKEN Canada

Job summary

The Area Service Manager will perform equipment demonstrations, provide technical support to farmers and dealers, and conduct training sessions. Additionally, the role involves executing service interventions, warranty work, and managing local trade show exhibitions.

Job details

LEMKEN is a family-owned company with more than 240-year history and one of Europe’s leading manufacturers of agricultural machinery for soil cultivation, seeding and crop protection, with headquarters in Germany. With strong ambitions to grow our market share and further develop our business in Canada, we are looking for an AREA SERVICE MANAGER (m/f/d) We are looking for a motivated Area Service Manager with a specialization in planters and seeders. The Area Service Manager will be responsible for diagnosing, repairing, and maintaining equipment to ensure optimal performance. This role requires strong technical skills, familiarity with agricultural machinery, and a commitment to customer service excellence. In this position, the Area Service Manager will be responsible, but not exclusively for the following task, in Western Canada: Your responsibilities: Independent one-on-one demonstrations of equipment from the entire LEMKEN portfolio of products. First use of sold equipment in collaboration with LEMKEN sales partners. Provide technical support and guidance to farmers and dealer technicians. Conducting training courses for dealer technicians. Training of farmers on the optimal use of the equipment with the sales partners. Service interventions and warranty work as part of after-sales service. Set-up and tear-down of local trade shows and in-house exhibitions, as well as active participation during exhibitions. Your skills and qualifications: Certification or degree in Agricultural Technology, Diesel Mechanics, or related field (preferred). 2+ years of experience working with agricultural equipment, particularly planters and seeders. Familiarity with precision agriculture systems (e.g., John Deere, Case IH, or Ag Leader). Proficiency in diagnosing and repairing hydraulic, mechanical, and electrical systems. Knowledge of planting systems, seed metering mechanisms, and soil preparation equipment. Ability to use diagnostic tools and software. Strong communication and customer service skills. Valid driver’s license. Ability to operate farm equipment is a plus. Based out of Western Canada. LEMKEN Canada Inc. offers a competitive salary with short-term incentive plan, a comprehensive benefits package, including health, dental, and retirement plans, opportunities for professional growth and training as well as a supportive and collaborative work environment. A company vehicle, communication device, and office and workshop equipment are provided as well. If you are passionate about the agricultural industry and experienced in after sales service, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and accomplishments. If you have any questions, please contact Shawn Robinson at +1 519 860 6618.

What you’ll do

The Area Service Manager will perform equipment demonstrations, provide technical support to farmers and dealers, and conduct training sessions. Additionally, the role involves executing service interventions, warranty work, and managing local trade show exhibitions.

Requirements

Candidates should have at least 2 years of experience with agricultural equipment, specifically planters and seeders, and possess strong diagnostic skills for hydraulic, mechanical, and electrical systems. A certification or degree in Agricultural Technology or Diesel Mechanics is preferred, along with a valid driver's license.

Benefits

• Health insurance
• Dental plan
• Retirement plan
• Short-term incentive plan
• Company vehicle
• Communication device
• Professional growth opportunities
• Training

Listed skills

• Customer service · Preferred
• Technical Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Agricultural machinery maintenance
• Planters and seeders
• Hydraulic systems
• Mechanical systems
• Electrical systems
• Precision agriculture
• Technical support
• Customer service
• Training delivery
• Diagnostic tools
• Equipment demonstration
• Warranty work
• Soil preparation equipment
• Seed metering mechanisms
• Equipment Demonstration
• Valid Driver's License
• Agricultural Equipment
• Customer Service
• Communication
• Electrical Systems
• Farm Equipment
• Sales
• Market Share
• Mechanics
• Precision Agriculture
• Seeders
• Diagnostic Tools

Job areas

• Agriculture
• Engineering
• Customer Service & Support
• Manufacturing
• Trades
• Area Service Manager
• Customer Service Manager (General)
• Sales and Marketing Managers
• First-Line Supervisors of Office and Administrative Support Workers

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