Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- High school
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
Diagnose domestic appliance problems, estimate repair costs, order parts, and complete repairs across various brands and appliance types. Maintain detailed service records, follow safety and departmental procedures, and ensure shop tools are properly maintained.
Job details
Do you believe in putting the customer first? Do you love to solve problems and create solutions? Do you have an exceptional attention to detail? Trans Global is actively seeking to expand our service team. We need people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous locations! This position reports directly to the Service Manager. This position is responsible for delivering superior customer service while completing appliance repairs. Responsibilities * Conduct appliance diagnostics to determine root cause of issues * Estimate the costs of repairs (parts and labour) * Order parts and ensure inventory supply levels are sufficiently maintained * Complete repairs on various brands and types of domestic appliances * Update all service documentation, describing repairs in detail and reporting identification of repaired stock * Adhere to all health and safety, security, building and departmental procedures * Ensure the proper maintenance of shop tools Qualifications * High school diploma or equivalent * 2 or more years previous experience and/or education in major appliance service * Valid driver’s license (must be able to provide a clean driving abstract) * Excellent written and verbal communication skills * Highly developed technical, investigative, and analytical skills * Punctuality and dependability a must * Must be organized and detail oriented * Appliance Technician certification or willingness to obtain one * Domestic Appliance or Gas Technician 2 Certification and ODP would be considered assets Why The Brick * A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family * Competitive remuneration package that will commensurate with experience * Career progression potential with plenty of access to ongoing personal and professional development * Employee discounts * A dynamic environment to showcase your leadership talents. Apply now If you’d like to apply for this role, please contact our recruitment team at hrhires@thebrick.com Attach your CV and tell us why you would be a great fit at Transglobal! Trans Global is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com
What you’ll do
Diagnose domestic appliance problems, estimate repair costs, order parts, and complete repairs across various brands and appliance types. Maintain detailed service records, follow safety and departmental procedures, and ensure shop tools are properly maintained.
Requirements
Applicants need a high school diploma or equivalent and at least two years of experience or education in major appliance service, along with a valid driver's license and clean driving abstract. Strong communication, technical and analytical abilities, organization, punctuality, and attention to detail are required; appliance technician certification is required or must be obtained, while Domestic Appliance or Gas Technician 2 certification and ODP are assets.
Benefits
- Health Services
- Dental Services
- Paramedical Services
- Competitive Remuneration
- Career Progression
- Personal And Professional Development
- Employee Discounts
Listed skills
- Customer service · Preferred
- written communication · Preferred
- Organization · Preferred
- Attention to detail · Preferred
- Root Cause Analysis · Preferred
- Inventory management · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Appliance Diagnostics
- Appliance Repair
- Root Cause Analysis
- Repair Cost Estimation
- Parts Ordering
- Inventory Management
- Technical Investigation
- Analytical Skills
- Customer Service
- Written Communication
- Verbal Communication
- Organization
- Attention To Detail
- Health And Safety Compliance
- Service Documentation
- Tool Maintenance
- Valid Driver's License
- Discounts And Allowances
- Leadership
- Punctuality
- Verbal Communication Skills
- Detail Oriented
Job areas
- Trades
- Customer Service & Support
- Security & Safety
- Appliance Repair Technician
- Home Appliance Repairer
- Electrical Mechanics and Fitters
- Home Appliance Repairers
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