Bilingual Account Manager - Federal Government

Making Canada a safer place to live and work for over 90 years. As Canada's trusted safety partner since 1935, we work alongside customers coast to coast to help ensure people return home safely at the end of every shift. About the Role Levitt-Safety is looking for a highly organized, customer-focused Bilingual Federal Government Account Manager to support and grow our Federal Government business within the National Capital Region (NCR). This is a hybrid account management, inside sales, and bid coordination role where you'll manage customer relationships while coordinating RFPs, bids, standing offers, and proposals. You'll gather information from internal stakeholders, prepare compliant submissions, and ensure deadlines are met - all while supporting sales of our safety products and services. This opportunity is ideal for someone in the Ottawa area who thrives in a fast-paced, deadline-driven environment and has experience supporting Canadian Federal Government procurement. What You'll Do Manage a portfolio of Federal Government accounts within the NCR Serve as the primary contact for quotations, standing offers, orders, and procurement inquiries Coordinate and prepare RFPs, bids, tenders, and proposal submissions, ensuring accuracy, compliance, and on-time delivery Gather technical and pricing information from internal teams to develop complete bid packages Track federal opportunities through procurement portals and support standing offers and supply arrangements Prepare quotations, maintain pricing, and ensure contract compliance Maintain opportunity tracking and customer activity in Salesforce CRM Partner with Sales, Product Management, Operations, Pricing, and Service teams to deliver customer solutions Participate in customer meetings and contribute to a Think Team First culture What You Bring Bilingual in English and French (spoken and written) 3+ years of experience in account management, inside sales, bid coordination, proposals, or sales administration Experience preparing RFPs, bids, tenders, or proposal submissions Knowledge of Canadian Federal Government procurement, including PWGSC, standing offers, supply arrangements, and tender portals Strong administrative, organizational, and project coordination skills with exceptional attention to detail Ability to manage multiple deadlines while coordinating information across several teams Experience with Salesforce CRM and Microsoft Office Nice to Have Experience in industrial safety, PPE, gas detection, instrumentation, or technical products Knowledge of contract pricing, margins, and pricing approvals Familiarity with federal compliance and procurement documentation What We Offer Annual base salary: $70,000–$80,000 (based on experience) + annual performance bonus Comprehensive health benefits: medical, dental, vision, EAP (family coverage) 3 weeks’ vacation + flex days + paid time off Company-matched RRSP plan Profit-sharing program Discounted fitness memberships Ongoing sales and product training with cross-functional support Values-driven culture grounded in our Face of Levitt-Safety Fundamentals Application & Hiring Process Levitt-Safety may use AI-enabled tools to support the screening and assessment of applications. All AI-supported results are reviewed by a member of our recruitment team before any hiring decisions are made. We are committed to employment equity and base hiring decisions on qualifications, skills, and ability. We welcome and encourage applications from persons with disabilities, visible minorities, Indigenous Peoples, and individuals from diverse backgrounds, and we recognize that experience comes in many forms. If you require accommodation at any stage of the application process, please contact us at [email protected]. We review applications as they are received and look forward to hearing from you.

The Account Manager will manage a portfolio of Federal Government accounts within the National Capital Region while coordinating RFPs, bids, and proposals. They will serve as the primary contact for procurement inquiries and collaborate with internal teams to deliver safety product solutions.

Candidates must have 3+ years of experience in account management or bid coordination and be bilingual in English and French. Proficiency in Canadian Federal Government procurement processes and experience with Salesforce CRM are required.

• Health benefits • Medical insurance • Dental insurance • Vision insurance • Employee Assistance Program • Paid time off • Company-matched RRSP plan • Profit-sharing program • Fitness memberships • Sales training • Product training

• Project CoordinationPreferred
• Account ManagementPreferred
• Microsoft OfficePreferred
• Salesforce CRMPreferred

Identified from the job description. Confirm important requirements above.

• Account management
• Inside sales
• Bid coordination
• RFP preparation
• Government procurement
• Salesforce CRM
• Microsoft Office
• Contract compliance
• Pricing strategy
• Technical sales
• Project coordination
• Bilingualism
• Tender management
• Customer relationship management
• Supply arrangements
• Standing offers
• Inside Sales
• Employment Equity
• Product Knowledge
• Ability To Meet Deadlines
• Time Off Management
• Bilingual (French/English)
• Information Gathering
• Contract Compliance
• Account Management
• Artificial Intelligence
• Multilingualism
• Customer Relationship Management
• Customer Service
• Procurement
• Employee Assistance Programs
• Sales
• Operations
• Product Management
• Project Coordination
• Request For Proposal
• Sales Administration
• Salesforce
• Coordinating
• Detail Oriented

• Sales
• Government & Public Sector
• Security & Safety
• Administrative
• Management & Leadership
• Federal Government Account Manager
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Minimum experience

3+ years

Posting language

English

Working hours

40 hours per week