Inside Sales Specialist

Job summary

The Inside Sales Specialist will build and maintain customer relationships while identifying new business opportunities through inbound and outbound sales activities. They will manage the full sales process from lead qualification to closing, while collaborating with field sales and operations teams to ensure a seamless customer experience.

Job details

Making Canada a safer place to live and work for over 90 years. As Canada's trusted safety partner since 1935, we work alongside customers coast to coast to help ensure people return home safely at the end of every shift. We’re looking for an enthusiastic and motivated Inside Sales Specialist to join our team and help grow our business across Eastern Canada. In this role, you’ll build relationships with customers, identify new business opportunities, generate leads, and help customers find the right safety products and solutions for their needs. You’ll work closely with our Field Sales and Customer Service teams to provide a seamless customer experience from the first conversation through to the sale. Experience in safety, industrial, healthcare, technical sales or B2B product distribution is an asset. French language skills would be a strong advantage. What You’ll Do Build and maintain strong relationships with new and existing customers, understanding their needs and identifying opportunities to grow their business. Generate new business through inbound and outbound calls, lead generation, follow-up and proactive account management. Qualify leads, uncover customer needs and move opportunities through the sales process from initial contact to close. Use upselling and cross-selling strategies to grow existing accounts and achieve sales and revenue targets. Prepare quotes, proposals and bids and follow up with customers to close opportunities. Work closely with Field Sales, Customer Service and Operations to ensure a smooth customer experience. Embrace a team-selling approach, working collaboratively with Field Sales, Customer Service and Operations to identify opportunities, share customer insights and support the overall sales strategy. Be comfortable sharing leads, opportunities and customer relationships with the broader sales team, recognizing that success is a shared effort. Maintain accurate customer, lead and opportunity information in Salesforce CRM, including managing an active and healthy sales pipeline. Identify opportunities to expand profitable business and support inventory management by working closely with Operations. Stay informed about our products and solutions and confidently communicate their value to customers. Occasionally participate in customer events, trade shows, training, mine rescue competitions and other company activities. Support other sales-related initiatives and projects as required. What You Bring 1-3 years of experience in inside sales, outbound sales, business development, lead generation or account management, preferably in a B2B environment. Experience in fire and life safety, industrial, healthcare, technical products or product distribution is an asset. Post-secondary education is preferred. Strong communication and interpersonal skills with professional phone and email etiquette. Comfortable making outbound calls, generating new leads and having conversations with prospective customers. Comfortable working in a team-selling environment, collaborating with others to develop opportunities and achieve shared sales goals. A collaborative mindset and willingness to support team members while also taking ownership of your own sales activities and targets. A customer-focused approach and genuine interest in building long-term relationships. Strong organizational and time-management skills with the ability to manage multiple priorities. Comfortable working independently while also collaborating with a broader sales and customer service team. Computer savvy, with experience using Microsoft Office and CRM systems; Salesforce experience is an asset. French language skills are considered a strong asset. What We Offer $55,000–$65,000 base salary, plus success-based bonus and annual profit-sharing opportunity. Medical, dental, vision, EAP and other group benefits for you and your family. Company-matched RRSP contribution plan. Paid training and opportunities for career development and advancement. The opportunity to build your career with an established Canadian organization focused on health, safety and protecting people at work. A collaborative team and a culture built around our Face of Levitt-Safety Fundamentals and family values. Application & Hiring Process Levitt-Safety may use AI-enabled tools to support the screening and assessment of applications. All AI-supported results are reviewed by a member of our recruitment team before any hiring decisions are made. We are committed to employment equity and base hiring decisions on qualifications, skills, and ability. We welcome and encourage applications from persons with disabilities, visible minorities, Indigenous Peoples, and individuals from diverse backgrounds, and we recognize that experience comes in many forms. If you require accommodation at any stage of the application process, please contact us at talent@levitt-safety.com. We review applications as they are received and look forward to hearing from you.

What you’ll do

The Inside Sales Specialist will build and maintain customer relationships while identifying new business opportunities through inbound and outbound sales activities. They will manage the full sales process from lead qualification to closing, while collaborating with field sales and operations teams to ensure a seamless customer experience.

Requirements

Candidates should have 1-3 years of experience in inside sales or business development, preferably within a B2B or industrial environment. Strong communication skills, proficiency with CRM software like Salesforce, and a collaborative mindset are essential for success in this role.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Employee Assistance Program
• Group benefits
• Company-matched RRSP contribution plan
• Paid training
• Profit-sharing

Listed skills

• Business development · Preferred
• Account Management · Preferred
• Salesforce CRM · Preferred
• Upselling · Preferred
• Communication Skills · Preferred
• Time management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inside sales
• Outbound sales
• Business development
• Lead generation
• Account management
• B2B sales
• Salesforce CRM
• Customer relationship management
• Upselling
• Cross-selling
• Communication skills
• Time management
• Organizational skills
• Technical sales
• Proposal preparation
• Inside Sales
• Sales Strategy
• Employment Equity
• Outbound Calls
• Inbound Calls
• Sales Pipelines
• Cross-Selling
• Fire And Life Safety
• Email Etiquette
• Account Management
• Business To Business
• Business Development
• Customer Relationship Management
• Customer Service
• Communication
• Employee Assistance Programs
• Sales
• French Language
• Selling Techniques
• Interpersonal Communications
• Inventory Management
• Lead Generation
• Microsoft Office
• Operations
• Sales Process
• Salesforce
• Time Management
• Technical Sales
• Confident Communicator
• Enthusiasm

Job areas

• Sales
• Customer Service & Support
• Security & Safety
• Manufacturing
• Inside Sales Specialist
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

More jobs from Levitt-Safety Limited