Manager, Partner Engagement

Job summary

Manage day-to-day relationships with assigned smart TV content partners, monitoring metrics such as monthly active users, time spent, downloads, and revenue. Develop partnership growth plans and KPIs, coordinate with LG teams to increase partner value, and use end-user insights to improve partner performance and platform engagement.

Job details

Position Type: Full-Time, Permanent Department: Media Solution, North American Content & Services Work Location: North York Office - 20 Norelco Drive, North York, ON M9L 2X6 Work Arrangement: Hybrid: 4 Days per Week On-Site Work Hours: Monday-Friday, 8AM-5PM At LG, we create Innovation for a Better Life. We design products and services that make life better, easier, and more enjoyable. Whether it’s through smart functionality, design, or innovative technology, our home appliances, including kitchen, laundry and lifestyle solutions, media entertainment products including televisions, sound bars, projectors, computer monitors and laptops, to cutting-edge business solutions in IT, digital signage, and HVAC, we’re driven by one simple idea: to make Life Good. As a global leader in consumer electronics, LG is committed not only to enriching the lives of our customers, but also to create rewarding experiences for our employees. We offer meaningful challenges, continuous learning opportunities, and a workplace culture that recognizes collaboration and rewards excellence. Across our global network, LG employees share a common mission: to bring the Life’s Good promise to our customers by creating a better life for people, and a better future for our planet through our smart life solutions. Our relentless drive for innovation, combined with our culture of challenge and change, enables us to lead in today’s dynamic market. At LG, Life’s Good. POSITION SUMMARY: The Manager of Partner Engagement is responsible for managing the day-to-day relationship of an identified set of partners within our smart TV ecosystem, the successful candidate will need to have a strong understanding of the partners’ business, how to work with the partners to develop a set of recommendations and tactics to build acquisition and retention opportunities on the LG Smart TV platform. The candidate should have a strong background working in either Content Distribution and Direct to Consumer businesses and apply related strategies and tactics to grow our partners’ business. PRINCIPAL RESPONSIBILITIES: Primary day-to-day stakeholder with an assigned set of partners in region Monitor and grow key partner metrics on platforms, including MAU, time spent, downloads, revenue Liaise with LG cross-functional teams to amplify partner value to LG customers (Marketing, HQ, Sales, Digital, Engineering, Product Planning). Work with content partner to understand the end-user lifecycle and gather insight to optimize relationship on LG platforms. Ensure partners are aware of participation opportunities on the platform and maintain their certification requirements as needed. Manage business review meetings with associated partners Development of KPIs for partnership and tracking progress against the growth plan Additional duties as required KNOWLEDGE, SKILLS, AND ABILITIES: Bachelor’s Degree or equivalent work experience 5-7 years of experience in partner, brand or marketing management function within a Content Distribution, Direct to Consumer business or Services based organizations. A demonstrable understanding of Media and Streaming businesses Comfortable managing multiple projects and stakeholders Proficient working with data to develop insights for multiple stakeholders Note: This posting is for an existing vacancy. The expected base salary range for this position is $110,000-120,000. Actual total compensation may include variable incentive pay. The determination of an applicant's base salary is based on the applicant's skills, competencies, location, and unique qualifications. Artificial intelligence will be used in sourcing, reviewing and communicating with candidates for this position. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. The organization offers an attractive compensation package that encompasses a competitive salary and excellent benefits. Conditions of Employment: It is the candidate’s sole responsibility to obtain any work permits/visas or other authorizations which may be required to legally work in Canada prior to commencing employment. Equal Opportunity Employer: LG Electronics Canada, Inc. is strongly committed to diversity and inclusion and aims to create a healthy, accessible, and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. LG Electronics Canada, Inc., will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform LG’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes. LG Electronics Canada, Inc. thanks all candidates for their interest, however, only those selected to continue in the process will be contacted.

What you’ll do

Manage day-to-day relationships with assigned smart TV content partners, monitoring metrics such as monthly active users, time spent, downloads, and revenue. Develop partnership growth plans and KPIs, coordinate with LG teams to increase partner value, and use end-user insights to improve partner performance and platform engagement.

Requirements

Requires a bachelor’s degree or equivalent work experience and 5–7 years of experience in partner, brand, or marketing management within content distribution, direct-to-consumer, or services organizations. Candidates should understand media and streaming businesses, manage multiple projects and stakeholders, and use data to develop insights.

Listed skills

• Data analysis · Preferred
• Project management · Preferred
• Stakeholder Management · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Partner Relationship Management
• Content Distribution
• Direct-to-Consumer Business
• Media and Streaming
• Marketing Management
• Brand Management
• Stakeholder Management
• Project Management
• Data Analysis
• KPI Development
• Business Reviews
• Customer Acquisition
• Customer Retention
• Cross-Functional Collaboration
• End-User Lifecycle Analysis

Job areas

• Management & Leadership
• Marketing
• Sales
• Creative & Media
• Data & Analytics

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