Driving dealer success in F&I for nearly three decades.
Vancouver, British Columbia
LGM Financial Services is Canada’s trusted partner in automotive finance and insurance (F&I). We work with many of the world’s leading automotive manufacturers and Canadian automotive dealers to drive consumer loyalty through industry-leading protection products and an exceptional customer experience. Our work is guided by our Social Purpose: to Accelerate Responsible Mobility for All. This means championing fair and transparent practices, advancing greener and more accessible mobility solutions, and helping create a more sustainable future for people and the planet.
Hybrid · Vancouver
Provide customer support across phone, online, email, and live chat channels, managing requests and meeting service-level agreements and performance targets. Assess and adjudicate complex automotive warranty claims, coordinate with internal teams, and apply claims best practices.
Hybrid · Vancouver
Provide customer support to vehicle owners, dealerships, and repair facilities through phone, online, email, and live chat channels, while managing service queues and meeting contractual service levels. Assess and adjudicate complex automotive warranty claims, coordinate with internal teams, and follow claims standards and departmental performance targets.
On-site
Develop new dealership relationships and manage existing accounts across Edmonton and Northern Alberta, including regular field visits and support to improve dealer profitability and performance. Train dealership personnel on products, report performance results, and conduct quarterly business reviews with active dealerships.
Remote · Canada
Develop new dealership relationships across Edmonton and Northern Alberta, and grow existing accounts by promoting extended warranty and insurance products. Support and train dealership personnel, monitor and report performance, provide monthly results, and conduct quarterly business reviews with active dealerships.
On-site · Laval
Lead a team of Claims Adjusters in handling automotive extended warranty claims while managing multi-channel contact center operations. Focus on coaching staff, meeting SLA/KPI targets, and improving customer experience processes.
