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LGM Financial Services

Verified Job Source

Driving dealer success in F&I for nearly three decades.

Vancouver, British Columbia

Financial Services
201–500 people

About

LGM Financial Services is Canada’s trusted partner in automotive finance and insurance (F&I). We work with many of the world’s leading automotive manufacturers and Canadian automotive dealers to drive consumer loyalty through industry-leading protection products and an exceptional customer experience. Our work is guided by our Social Purpose: to Accelerate Responsible Mobility for All. This means championing fair and transparent practices, advancing greener and more accessible mobility solutions, and helping create a more sustainable future for people and the planet.

Open positions

Accounts Payable Specialist

Hybrid · Vancouver

The role is responsible for the accurate processing of invoices, claims, and payments while maintaining vendor records and account reconciliations. It also involves supporting month-end and year-end close activities and ensuring compliance with internal controls.

Customer Success Representative (bilingual English/French)

On-site · Laval

Deliver exceptional customer service across multiple channels to customers and dealership partners while monitoring KPIs and SLAs. Collaborate with internal teams to ensure first-contact resolution and provide technical support for system issues.

Executive Vice President, People, Legal & Corporate Secretary

Hybrid · Vancouver

The EVP leads the strategic integration of people, culture, legal, and compliance functions as a member of the Senior Leadership Team. This role acts as a key advisor to the CEO and Board, overseeing legal risk management and human capital strategies.

Spécialiste de la performance et de lefficacité | Performance Effectiveness Specialist (Business, Claims, Data Analyst)

Hybrid

About LGM LGM is a national leader in warranty, finance and insurance services for the Canadian automotive industry. Since 1998, we’ve partnered with leading manufacturers and dealerships to deliver award‑winning F&I solutions, backed by brands including BMW/MINI, Kia, Mazda, Volvo, Jaguar/Land Rover, Mitsubishi Motors, Polestar and Motorrad. The Role As the Performance Effectiveness Specialist, you’ll sit at the centre of our warranty claims operation. You will: Design and optimize automated rules and workflows so claims are faster and more accurate Build and deliver training programs for o…

Dealer Development Director - SecureDrive, BC

Hybrid · Vancouver

The Director of Dealer Development is responsible for leading a team of Dealer Development Managers to achieve financial objectives and drive sales performance. This includes managing dealer relationships, optimizing performance, and executing strategic plans.

Regional Sales Director - SecureDrive, BC

Hybrid · Vancouver

The Regional Sales Director is responsible for growing the dealer base and contract count in their region, focusing on new business development and maintaining dealer relationships. They lead a team of Dealer Development Managers to achieve sales targets and ensure process adherence.

Performance and Effectiveness Specialist (Auto Technician/Claims/Business Analyst)

Hybrid · Vancouver

The specialist is responsible for designing, optimizing, and monitoring automated adjudication rules and workflows to improve claims decisioning and reduce loss leakage. They also lead operational excellence through process design, change management, and the development of training programs for the customer experience team.

Performance and Effectiveness Specialist (Business/Claims/Data Analyst)

Hybrid · Vancouver

The specialist is responsible for designing, optimizing, and monitoring automated adjudication rules and workflows to improve claims decisioning and reduce loss leakage. They also lead operational excellence through process design, change management, and the development of training programs for the customer experience team.

Performance Effectiveness Specialist (Business/Claims/Data Analyst)

Hybrid · Vancouver

The role focuses on designing and optimizing automated rules and workflows for warranty claims to improve speed and accuracy. It also involves creating training programs and reporting dashboards to support operational effectiveness and team adoption.