Cold caller/ Appointment Setter

Job summary

Responsible for making outbound calls to prospective customers to introduce the company and qualify their needs. The primary goal is to schedule qualified appointments for the sales team and maintain accurate records of all interactions.

Job details

ABOUT THE JOB Liahia is looking for a confident, energetic, and results-driven Cold Caller / Appointment Setter to join our growing team. In this role, you’ll be responsible for reaching out to prospective customers, introducing them to Liahia, qualifying their needs, and scheduling appointments for our sales team. You’ll play an important role in building our sales pipeline and creating new business opportunities. This is a great opportunity for someone who enjoys speaking with people, is comfortable making outbound calls and is motivated by achieving measurable results. KEY RESPONSIBILITIES Make outbound calls to prospective customers using provided leads and prospect lists. Introduce Liahia and clearly communicate the value of our products/services. Engage prospects in professional and meaningful conversations. Ask qualifying questions to understand prospects’ needs and determine their level of interest. Schedule qualified appointments for the sales team. Follow up with prospects through phone, email, or other communication channels. Maintain accurate records of calls, conversations, follow-ups, and appointments. Consistently meet or exceed daily and weekly outreach targets. Work closely with the sales team to improve lead quality and conversion rates. Provide feedback on common prospect questions, objections, and market responses. WHAT WE ARE LOOKING FOR Previous experience in cold calling, telemarketing, appointment setting, customer service, sales or a similar role is preferred. Excellent verbal communication and active-listening skills. Confident and comfortable speaking with new people. Strong ability to handle rejection and maintain a positive attitude. Persuasive, professional and friendly communication style. Strong organization and follow-up skills. Self-motivated and comfortable working toward targets. Ability to learn quickly and communicate the value of a product or service effectively. Reliable internet connection and a suitable setup for making calls. WHAT SUCCESS LOOKS LIKE Consistently completing quality outbound calls. Generating qualified leads and appointments. Maintaining accurate prospect information and follow-ups. Improving appointment-setting and conversion rates over time. Contributing to a healthy and growing sales pipeline. WHY LIAHIA? You’ll be joining a growing startup where your work can have a direct impact on customer acquisition and business growth. You’ll have the opportunity to develop your sales skills, work closely with the team and grow with the company. If you’re confident on the phone, enjoy connecting with people and are motivated by results, we’d love to hear from you.

What you’ll do

Responsible for making outbound calls to prospective customers to introduce the company and qualify their needs. The primary goal is to schedule qualified appointments for the sales team and maintain accurate records of all interactions.

Requirements

Candidates should have previous experience in cold calling or sales and possess excellent verbal communication skills. A reliable internet connection and the ability to handle rejection with a positive attitude are required.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Objection Handling · Preferred
• Lead Qualification · Preferred
• Cold Calling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Cold Calling
• Appointment Setting
• Lead Qualification
• Outbound Sales
• Verbal Communication
• Active Listening
• Objection Handling
• Customer Service
• Time Management
• Persuasion

Job areas

• Sales
• Customer Service & Support