Clinic Coordinator

Position Summary As a part of the LifeClinic team, the LifeClinic Coordinator maintains, and executes the LifeClinic business plans and adjusts as needed to deliver results at or above company expectations in patient acquisition, retention, and collections. Furthermore, they will greet members and patients alike in a friendly, professional manner while providing exceptional customer service. They will apply their extensive knowledge of LifeClinic’s mission and services to proactively meet our patient’s needs, efficiently answer any questions and maintain patient accounts. Job Duties and Responsibilities Communicates proactively with patients while engaging them in their care Ensures that all necessary forms for each patient are complete and reflected in their account Works with the doctor to ensure accurate medical records and patient treatment plans Understands and responds to questions regarding patient finances and their contribution to care Collects and processes payments Manages the clinics entire patient scheduling ensuring patients schedule according to their treatment plan Sorts and delivers Life Clinic mail and incoming packages Promotes and educates patients, members, and team members that Chiropractic / Physical therapy care is a part of a Healthy Way of Life Handles front desk reception and essential administration duties Performs a variety of administrative tasks to assist the doctors as needed ​ Position Requirements High School Diploma or GED 1 to 3 years of experience working in healthcare or a customer service industry Preferred Requirements 2 or 4 year college degree in a related field Benefits All team members receive the following benefits while working for Life Time: A fully subsidized membership Discounts on Life Time products and services Registered Retirement Savings Plan (RRSP) with company discretionary match Training and professional development Paid time off where required by law Full-time Team Members are eligible for additional benefits, including: Extended Healthcare coverage Life insurance Adoption assistance Pay This is an hourly position with wages starting at $23.00 and pays up to $31.25, based on experience and qualifications. If you are contacted regarding a job opportunity, please let us know of any accommodations needed to meet your accessibility needs during the recruitment process. Any accommodation information will be treated as confidential and only used for the purpose of enabling you to have an accessible candidate experience Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications. Life Time may use artificial intelligence to screen, assess, or select candidates for this position.

The Clinic Coordinator manages patient scheduling, accounts, and payments while ensuring accurate medical records and treatment plans. They also provide professional front desk reception and administrative support to the medical team.

Candidates must have a High School Diploma or GED and 1 to 3 years of experience in healthcare or customer service. A 2 or 4-year college degree in a related field is preferred.

• Subsidized membership • Discounts on products and services • Registered Retirement Savings Plan • Training and professional development • Paid time off • Extended Healthcare coverage • Life insurance • Adoption assistance

• Customer servicePreferred
• Administrative SupportPreferred
• CommunicationPreferred
• Payment ProcessingPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Patient scheduling
• Administrative support
• Medical records management
• Payment processing
• Communication
• Front desk reception
• Treatment plan coordination
• Professionalism
• Time Off Management
• Treatment Planning
• Administrative Functions
• Physical Therapy
• Artificial Intelligence
• Medical Records
• Chiropractics
• Customer Service
• Discounts And Allowances
• Patient Education And Counseling
• Scheduling
• Collections

• Healthcare
• Customer Service & Support
• Administrative
• Clinic Coordinator
• Clinical Coordinator
• Health Service Managers
• Medical and Health Services Managers

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week