Business Operations & Growth Associate (entry-level)

Job summary

The associate will manage physician scheduling, optimize operational workflows, and support growth initiatives through data analysis. They will also lead special projects and act as a primary point of contact for internal operational support.

Job details

Business Operations & Growth Associate In-Person – Toronto, ON About LifestyleRx LifestyleRx is a fast-growing virtual lifestyle medicine clinic combining physicians, group medical visits, nutrition coaching, and technology to help patients reverse and prevent chronic disease. We operate at the intersection of healthcare and technology — and we’re still early. That means small team, fast decisions, high ownership, and real impact. We’re hiring a Business Operations & Growth Associate to work directly with leadership to help scale operations and unlock our next stage of growth. The Role You will work across operations, physician experience, growth initiatives, and special projects. Some weeks you may be improving physician scheduling workflows. Other weeks you may be launching a new operational process, analyzing metrics, helping improve onboarding, or solving a bottleneck that’s slowing the company down. You’ll work closely with leadership and gain exposure to how a healthcare startup is actually built. This role is in-person in Toronto. We believe early-career operators learn faster by being embedded in the team. What You’ll Work On This role will evolve, but initial responsibilities may include: Operations • Improve and manage physician scheduling, coverage, and capacity planning • Identify inefficiencies in workflows and implement better systems • Coordinate cross-functional operational initiatives • Own small operational projects end-to-end Physician & Internal Support • Act as a reliable internal point of contact for operational questions • Improve physician onboarding and support processes • Troubleshoot system or workflow issues and escalate when necessary Growth & Optimization • Track and analyze key operational and growth metrics • Support initiatives that improve retention, engagement, or provider experience • Assist with experiments related to marketing, operations, or new services Special Projects • Work on the highest-priority problems in the company each week • Take ownership of projects that don’t clearly “belong” to anyone else Who You Are • Early in your career (0–3 years experience) • Highly organized and structured • Comfortable with ambiguity and figuring things out • Strong communicator (clear, calm, concise) • Naturally proactive — you don’t wait to be told what to fix • Tech-comfortable (Google Workspace, Slack, basic systems) • Excited by startups and growth environments Growth Path This role is designed as a launchpad. As the company grows, this position can evolve based on your strengths and interests into: • Operations Lead • Product Operations • Growth / Marketing • Business Development • Chief of Staff–type responsibilities We expect the right candidate to specialize over time — but initially, you’ll gain broad exposure across the business. What We Offer • In-person role based in Toronto • Competitive compensation ($70-80K/year) • Benefits package • 3 weeks vacation • Direct exposure to startup leadership • A front-row seat to scaling a healthcare startup

What you’ll do

The associate will manage physician scheduling, optimize operational workflows, and support growth initiatives through data analysis. They will also lead special projects and act as a primary point of contact for internal operational support.

Requirements

Candidates should have 0-3 years of experience and possess strong organizational and communication skills. Proficiency with basic office technology and a proactive, startup-oriented mindset are required.

Benefits

• Benefits package
• 3 weeks vacation

Listed skills

• Operations Management · Preferred
• scheduling · Preferred
• Data analysis · Preferred
• Onboarding · Preferred
• Project management · Preferred
• Communication · Preferred
• Problem solving · Preferred
• Google Workspace · Preferred
• Process Improvement · Preferred
• Cross-Functional Coordination · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Operations management
• Scheduling
• Capacity planning
• Workflow optimization
• Data analysis
• Onboarding
• Project management
• Communication
• Problem solving
• Google Workspace
• Slack
• Strategic planning
• Process improvement
• Metrics tracking
• Cross-functional coordination
• Chronic Diseases
• Business Operations
• Workflow Management
• Slack (Software)
• Business Development
• Capacity Planning
• Leadership
• Marketing
• Marketing Operations
• Operations
• Coaching
• Troubleshooting (Problem Solving)

Job areas

• Healthcare
• Management & Leadership
• Administrative
• Consulting
• Data & Analytics
• Business Growth Manager
• Marketing Operations Specialist
• Advertising and Marketing Professionals
• Market Research Analysts and Marketing Specialists