Client Relations Coordinator

Job summary

The Client Relations Coordinator serves as the primary point of contact for customers, guiding them through the automotive repair process. Responsibilities include managing customer files, processing payments, and coordinating with insurance companies.

Job details

Drive your career. Accelerate your success. Intact Service Centre - Markham is looking for a well-rounded Client Relations Coordinator to join our repair team. You’ll be the friendly and professional first point of contact for our clients and guide them through the automotive repair process with clarity and care. This posting is for an existing vacancy. Why Join Us? At Lift Auto Group, we value our team members and offer a supportive work environment that fosters growth and development. You’ll be joining a company that prioritizes people and provides the tools and training you need to succeed. Requirements: * Previous administrative experience required. * Strong customer service, computer skills and attention to detail. * Ability to manage multiple tasks in a fast paced work environment. * Valid drivers license is mandatory. Career Overview/Responsibilities: Reporting to our highly experienced Location Manager, your duties will include: * Greet and make customers feel welcome from the moment they enter the shop. * Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle. * Obtaining customer signatures and deductible payments on final paperwork * Close customer files with the relevant insurance company and communicate with insurance companies where necessary. * Demonstrate superior communication skills, both in person and over the phone. * Possess a professional and positive attitude with well-developed problem-solving skills. If you are passionate about automotive repair and ready to take your career to the next level with Lift Auto Group, we invite you to apply today! #INDLP

What you’ll do

The Client Relations Coordinator serves as the primary point of contact for customers, guiding them through the automotive repair process. Responsibilities include managing customer files, processing payments, and coordinating with insurance companies.

Requirements

Candidates must have previous administrative experience and strong customer service and computer skills. A valid driver's license is mandatory for this role.

Benefits

• Supportive work environment
• Growth and development opportunities
• Training

Listed skills

• Customer service · Preferred
• Administrative Support · Preferred
• Attention to detail · Preferred
• Multitasking · Preferred
• Communication Skills · Preferred
• Problem solving · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Administrative support
• Computer skills
• Attention to detail
• Multitasking
• Communication skills
• Problem-solving
• Invoicing
• File management
• Communication
• Problem Solving
• Detail Oriented
• Customer Service
• Positivity
• Administrative Functions
• Computer Literacy
• Valid Driver's License
• Automotive Services

Job areas

• Customer Service & Support
• Administrative
• Trades
• Client Relations Coordinator
• Client Relationship Manager
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

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