Mid-Sr Level Litigation Associate (Cyber Liability)

Manager, National Accident Benefits Definity Full-time Calgary, AB, CA 36min ago Job Description The Opportunity This role leads a team of Team Leaders handling Accident Benefit claims, providing strategic direction, coaching, and oversight. It focuses on driving performance, ensuring strong governance, and collaborating with key stakeholders. The position also emphasizes talent development, continuous improvement, and leading change. What To Expect Lead a team of 5 - 7 Team Leaders overseeing a portfolio of Accident Benefit claims Provide strategic direction, coaching and mentorship to Team Leaders Drive financial, strategic and operational objectives Provide technical oversight, authority and direction Effective planning, recruiting, development and retention of skilled and engaged talent Engage all stakeholders in effective portfolio management ,including underwriting, actuary and senior claims leadership. Ensure appropriate governance and oversight. Drive our quality assurance, transformation and continuous improvement journey Creating, implementing and measuring action plans to address gaps and opportunities Work collaboratively with cross-functional claims teams and broker partners Have a team mentality and ability to work outside of silos. Lead change What You Bring University degree in any discipline or a 2 year college diploma from a provincially recognized and funded community college Completion of FCIP, CIP or CRM designation is an asset A minimum of 10 years general claims handling experience A minimum of 5 years claims leadership experience Proficiency and strong knowledge of Accident Benefits claims handling and portfolio management You must be enthusiastic and goal oriented Execution focused with a demonstrated history of change management Experience in an agile and fast paced environment Outstanding verbal and written communication skills A passion for coaching and mentoring You bring a sense of understanding and inclusion to problem solving Develop collaborative relationships with both external and internal customers You’re dependable with strong interpersonal skills Engagement and culture champion Must be proficient with Windows operating system and Microsoft Office (Excel) Salary Range:$106,500 - $156,500 About The Team Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering. We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

Lead a team of Team Leaders managing Accident Benefit claims by providing strategic direction, coaching, and technical oversight. Drive operational objectives and continuous improvement while collaborating with cross-functional stakeholders and broker partners.

Requires a university degree or college diploma and at least 10 years of general claims experience, including 5 years in leadership. Proficiency in Accident Benefits claims handling and professional designations like FCIP, CIP, or CRM are assets.

• Quality assurancePreferred
• Microsoft OfficePreferred

Identified from the job description. Confirm important requirements above.

• Claims Handling
• Portfolio Management
• Team Leadership
• Change Management
• Coaching And Mentoring
• Strategic Direction
• Governance
• Quality Assurance
• Stakeholder Engagement
• Accident Benefits
• Microsoft Office
• Interpersonal Skills
• Communication Skills
• Recruiting
• Talent Development

• Management & Leadership
• Finance & Accounting
• Legal

Minimum education

Professional degree

Minimum experience

10+ years

Apply by

Sep 10, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level