Technical Trainer Support Specialist

Job summary

Provide technical support and troubleshooting for SEACOT and SEAWOLF synthetic training environments for the Royal Canadian Navy. Responsibilities include configuring systems, resolving software and hardware defects, and assisting instructors with training integration.

Job details

Standard Job Description Lockheed Martin Canada Inc. (LM Canada) is recruiting a Technical Trainer Support Specialist to join our east coast training team where you will work as an embedded Lockheed Martin employee at a customer location. As a Technical Trainer Support Specialist, your primary duty will be acting as technical support during training events in our Synthetic Environment Advanced Combat Operator Trainer (SEACOT) and Synthetic Environment Advanced Warfare Operations and Leadership Facility (SEAWOLF) in support for our Royal Canadian Navy (RCN) customer. You will be flexible to program needs and could be called on to perform other assigned duties within the scope of training support. You will work both independently and with our embedded team to determine how to incorporate SEACOT/SEAWOLF into training plans, with a focus on system and classroom configurations and how to operate the Trainers to optimally support training. A significant component of this position involves technical troubleshooting during training events. The LM Canada staff with whom you will work consists of System Administrators, Naval Tactics Team Training Staff (NTTTS), software developers, support services and leadership teams. Technical Trainer Primary Responsibilities Open, flash up, configure, shut down and secure SEACOT/SEAWOLF Ensure the continuity of SEACOT/SEAWOLF training events through the quick identification and resolution of software and hardware defects that negatively impact training Support the RCN by providing instructors with training integration support Maintain a strong knowledge of Trainers and CMS software modules and how they are utilized in SEACOT/SEAWOLF Log and communicate SEACOT/SEAWOLF simulation defects and areas for enhancement Perform regression testing on newly installed builds Assist Team Lead with SEACOT/SEAWOLF usage reports and other duties, as required Prepare for and conduct tours and demonstrations of SEACOT/SEAWOLF Be flexible to changing customer priorities and teamwork schedules Basic Qualifications Diploma from a recognized school or military/civilian technical or operational training with 3-5 years of professional experience Detailed knowledge and experience with Trainers and CMS 330 Experience with Military trainers and synthetic training solutions Solid working knowledge of Microsoft Office Experience with course scheduling, authoring training materials, and training conduct Strong analytical and communication skills Strong knowledge of computers, peripherals, and networking Strong technical aptitude and technical problem-solving ability Ability to work with minimum supervision and follow common LMC processes Ability to obtain and hold a NATO (North Atlantic Treaty Organization) SECRET security clearance Desired Skills Recent experience or demonstrated capacity to develop training material and/or instruct in a classroom environment Experience with Voice Comms and Naval tactics Previous RCN service in an Operator Occupation Experience with the Canadian Forces Individual Training and Education System (CFITES) Bilingual (English, French, Spanish, German, Portuguese) would be an asset

What you’ll do

Provide technical support and troubleshooting for SEACOT and SEAWOLF synthetic training environments for the Royal Canadian Navy. Responsibilities include configuring systems, resolving software and hardware defects, and assisting instructors with training integration.

Requirements

Requires a diploma or technical training with 3-5 years of professional experience and detailed knowledge of CMS 330 and military trainers. Candidates must be able to obtain a NATO SECRET security clearance.

Listed skills

• Microsoft Office · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Technical Troubleshooting
• Synthetic Training Environments
• CMS 330
• Microsoft Office
• Course Scheduling
• Training Material Authoring
• Networking
• Regression Testing
• Analytical Skills
• Communication Skills
• Naval Tactics
• Voice Comms
• CFITES
• Classroom Instruction
• System Configuration

Job areas

• Education
• Technology
• Government & Public Sector
• Engineering
• Manufacturing