Automotive Sales and Leasing Consultant

Job summary

Engage prospective customers, assess their vehicle needs, present suitable leasing options, and explain lease terms while guiding them through applications, approvals, and documentation. Follow up with leads, maintain customer relationships and lessee retention, stay informed about inventory and promotions, and collaborate with the team to meet sales and leasing targets.

Job details

Company Description Lockwood Leasing is an automotive leasing company offering all makes and models of cars and trucks, with a strong focus on a luxurious vehicle lineup. Lockwood is approaching their 50th year in automotive leasing. The company is moving to a newly renovated location hosting over 8,000 square feet of floor space. Applicants can expect a modern, professional environment designed to support a high-quality customer experience. Lockwood Leasing is committed to helping clients find the right vehicle and lease options that fit their needs. The organization values service excellence, product knowledge, and long-term customer relationships. Role Description The Automotive Sales and Leasing Consultant is a full-time, on-site role based in Oakville, Ontario. This role involves greeting and engaging prospective clients, understanding their vehicle needs, and presenting suitable leasing options across a wide range of makes and models, including luxury vehicles. The consultant will prepare and explain lease terms, complete lease documentation, and guide customers through the application and approval process. Day-to-day responsibilities include following up with leads, maintaining ongoing relationships with existing customers, supporting resident retention for long-term lessees, and delivering a high standard of customer service before and after the sale. The role also requires staying up to date on inventory, current promotional offers, and industry trends, while working collaboratively with the internal team to achieve sales and leasing targets. Qualifications Strong understanding of leases and lease administration, including the ability to explain terms, conditions, and options clearly. Customer service and resident retention skills, with a focus on building long-term relationships and encouraging repeat business. Excellent communication skills, both verbal and written, with the ability to interact confidently and professionally with diverse clients. Proven experience in automotive sales, leasing, or a related customer-facing role, preferably within a dealership or leasing environment. Ability to work on-site full time in Oakville, ON, with strong time management, organization, and follow-up skills. Comfort with basic digital tools and CRM systems for tracking leads, customer interactions, and lease documentation. Valid driver’s license with a clean driving record; knowledge of automotive features, brands, and market trends is an asset. High school diploma or equivalent required; post-secondary education in business, sales, or a related field is an asset.

What you’ll do

Engage prospective customers, assess their vehicle needs, present suitable leasing options, and explain lease terms while guiding them through applications, approvals, and documentation. Follow up with leads, maintain customer relationships and lessee retention, stay informed about inventory and promotions, and collaborate with the team to meet sales and leasing targets.

Requirements

Candidates should have experience in automotive sales, leasing, or a related customer-facing role, along with a strong understanding of leases and excellent communication, organization, and follow-up skills. A valid driver’s license and clean driving record, comfort with digital tools and CRM systems, and a high school diploma or equivalent are required; related post-secondary education and automotive market knowledge are assets.

Listed skills

• Customer service · Preferred
• Relationship Building · Preferred
• Communication · Preferred
• CRM Systems · Preferred
• Time management · Preferred
• Organization · Preferred
• Team Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Automotive Sales
• Vehicle Leasing
• Lease Administration
• Customer Service
• Customer Retention
• Relationship Building
• Communication
• Lead Follow-Up
• Sales Negotiation
• Lease Documentation
• CRM Systems
• Time Management
• Organization
• Automotive Product Knowledge
• Team Collaboration

Job areas

• Sales
• Customer Service & Support
• Retail