Sales Supervisor

Job summary

The Sales Supervisor is responsible for overseeing daily store operations, including merchandising, customer service, and administrative functions. They act as first-line management, directing employees to achieve company objectives while maintaining a professional and customer-focused environment.

Job details

Not just a job… a community a partnership a team You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for: Sales Supervisor The Sales Supervisor is responsible for performing all functions relating to merchandising, customer service, and general store operations. Each Sales Supervisor is assigned a primary area of responsibility relating to merchandising, customer service, or administrative functions, and all supervisors act as relief for one another. As first line management, retail Sales Supervisors are responsible for directing employees toward achieving Company objectives and for effective and financially responsible daily operation of the store. In addition to the above duties, this is also a customer service position which requires a great deal of customer contact. Accordingly, you must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous, and helpful manner. Qualifications An initiative to develop supervisory skills through experience and training, as well as a willingness to accept responsibility Proven merchandising and customer service skills are accented by a high degree of productivity combined with a drive to complete tasks Basic leadership skills and conflict resolution skills are considered assets Preference will be given to those applicants with a minimum one year of management retail experience Additional Requirements A positive, mature, outgoing leadership style Excellent interpersonal and communication skills Basic understanding of company policies and procedures Work Hours Sales Supervisors will be scheduled 40 hours per week and must be available to work a flexible schedule, Monday through Sunday, for day and evening shifts. From time to time, this position requires the successful candidate to transfer from one store to another, or to work in other locations depending on organizational need and career development opportunities. Mode of transportation will be the responsibility of the employee. Benefits & Compensation We offer advancement opportunities through our promote-from-within policies, as well as the following comprehensive benefits program. Starting pay will fall within the salary range indicated and may vary based on job-related experience, knowledge and education: Comprehensive, optional medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of) Company matched RRSPs (Helping you plan for your future Employee Discount Program (Sharing our success) Ongoing In-House Training & Education Courses (Lifelong learning) Employee Family Assistance Program (Free confidential counseling and support) Employee Recognition Program (Tangible rewards for great work!) Community Involvement (Giving back to our communities) If you possess the necessary skills and expertise and would like to join an exciting team of professionals, Apply Now! London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We will provide accommodations during the recruitment process upon request. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services. London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy. To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.

What you’ll do

The Sales Supervisor is responsible for overseeing daily store operations, including merchandising, customer service, and administrative functions. They act as first-line management, directing employees to achieve company objectives while maintaining a professional and customer-focused environment.

Requirements

Candidates should have at least one year of retail management experience and a willingness to develop supervisory skills. Strong interpersonal, communication, and leadership abilities are required to work effectively in a fast-paced retail setting.

Benefits

• Medical coverage
• Dental coverage
• Prescription drug coverage
• Vision coverage
• Company matched RRSPs
• Employee discount program
• Ongoing in-house training
• Employee family assistance program
• Employee recognition program
• Community involvement

Listed skills

• Customer service · Preferred
• Retail operations · Preferred
• Leadership · Preferred
• Conflict Resolution · Preferred
• Communication · Preferred
• interpersonal skills · Preferred
• Time management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Merchandising
• Customer service
• Retail operations
• Leadership
• Conflict resolution
• Communication
• Productivity
• Supervisory skills
• Interpersonal skills
• Time management
• Supervision
• Administrative Functions
• Management
• Customer Service
• Conflict Resolution
• Sales
• Innovation
• Lifelong Learning
• Medical Prescription
• Operations
• Retail Sales

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Sales
• Sales Supervisor
• Sales Supervisor (General)
• Shop Supervisors
• First-Line Supervisors of Non-Retail Sales Workers

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