Release of Information Associate (Temporary) - Health Information Management

London, ON
On-site
Posted Oct 17, 2026
1 position

$32.33–$40.41 / hour

Opens LinkedIn

Employment type: Contract
Experience level: Entry, Junior · 0+ years
Minimum education: Professional degree
Posting language: English
Working hours: 38 hours per week
Seniority: Associate

Job summary

Monitor documentation for compliance with established standards and review and prioritize requests for access to or disclosure of personal health information. Coordinate with physicians and office support staff to ensure requests are processed consistently and promptly.

Job details

Posting Period: October 16, 2026 to October 22, 2026 Who We Are For 150 years, London Health Sciences Centre (LHSC) has been a leader in world-class care. As an acute tertiary and quaternary teaching hospital, LHSC provides leading-edge medical care to people from across western Ontario and beyond. LHSC is located just two hours from Toronto and two hours from Detroit in the city of London which is known for its beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music. Our team of more than 17,000 physicians, staff, learners and volunteers works tirelessly to support patients as they navigate their unique health-care journeys. As one of Canada’s largest acute-care teaching hospitals, LHSC is a renowned centre of innovation with a history of groundbreaking research that has influenced how people are cared for around the world. With nearly 1 million annual patient visits across University, Victoria and Children's Hospitals, LHSC provides compassionate leading-edge care and is proud of our strong regional, national and international partnerships. For more information, please visit www.lhsc.on.ca. Job Summary Health Information Management The Release of Information (ROI) Associate will assume responsibility for the monitoring of documentation to ensure compliance to established standards. The duties of this position include the review and prioritization of all requests received by the organization for access and/or disclosure of Personal Health Information (PHI). The position requires frequent interaction with physicians and office support staff on requests for PHI ensuring consistent and timely processing of access/disclosure requests. This position is non-union. Detailed information about all of our programs and services can be found at www.lhsc.on.ca. Status: Temporary Full-Time Rate of Pay: $32.33 - $40.41 per hour Hours of Work: 37.5 hours per week Contract Duration: up to 12-months What We Offer: Internal career progression and advancement opportunities across departments and sites Health and wellness programs, including onsite workout facilities Staff parking rates and discounts with local merchants on apparel, auto sales, beauty and spa, food and drink, service providers, home and garden, travel, etc. What You Will Bring: Successful completion of a two year Health Information Management (Canadian Healthcare Association) Diploma Certification and Membership in good standing with the Canadian Health Information Management Association (CHIMA) required Minimum one (1) year of recent, related experience required Excellent organizational skills and demonstrated ability to prioritize multiple and changing demands Excellent verbal and written communication skills Excellent accuracy & attention to detail Proficient with Patient Information System - Cerner Proficient Microsoft Office skills Advanced knowledge of Privacy and related legislation as it applies to Access and Disclosure of Personal Health Information Proficient knowledge of medical terminology and abbreviations Proficient knowledge and understanding of medico-legal aspects of chart documentation practices and requirements for legal releases as required by the Public Hospital's Act Demonstrated practice and commitment to the principles of patient and family centered care Demonstrated practice and commitment to patient and staff safety at LHSC Demonstrated practice and commitment to LHSC's vision, purpose and values Demonstrated ability to attend work on a regular basis Has your experience been obtained through alternative pathways? LHSC acknowledges that skills, education and lived experience come in many forms and may have been developed differently from those listed in the job posting. Although LHSC has discretion in determining whether a candidate meets the qualifications and licensing requirements, we welcome applications from those with different experiences who may not meet every requirement listed. Tell us your story and apply today with your resume! How to Apply: Please visit Careers | LHSC and use Job ID 109840 Artificial Intelligence (AI) LHSC does not use artificial intelligence (AI) to screen, assess or select applicants for a position. Reason for Job Posting Reason for Posting: Existing Vacancy Immunization Requirements: Before beginning employment at LHSC, all new hires must provide documentation related to LHSC's Health Review requirements. For more information and a detailed list of requirements, please visit Health Review Requirements | LHSC. Teaching, Learning and Research: London Health Sciences Centre is proudly one of Canada's largest acute-care teaching and research hospitals. LHSC has an unwavering commitment to lifelong learning, with education agreements in collaboration with over 55 schools, hospitals, and community agencies from across Ontario, Canada and internationally; among our many education partners, our three regional partners are Western University, Fanshawe College, and Thames Valley District School Board. LHSC provides students with a place that they can learn and discover knowledge and skills to take them forward in their careers as health care professionals. Approximately 2,900 Nursing, Health and other students ranging from secondary school to university graduate level programs receive training at LHSC every year. As an employee of LHSC, you will be expected to engage in role-related teaching, professional development, and research activities in addition to standard position duties and responsibilities. We are committed to providing a safe, healthy and inclusive work environment that inspires respect. LHSC is committed to employment equity and diversity in the workplace and welcomes applications from equity-denied groups including Indigenous people, racialized people, women, persons with disabilities, and 2SLGBTQIA+ persons. LHSC is also committed to ensuring an accessible and inclusive recruitment process. Upon individual request, we will endeavor to remove any barrier to the hiring process to reasonably accommodate candidates, including those with disabilities, while maintaining a fair, consistent and equitable recruitment approach. Should any applicant require accommodation through the application, interview or selection processes, please contact Recruitment Services at 519-685-8500, extension #34321 or recruitment@lhsc.on.ca . As part of the selection process applicants may be required to complete an examination or test. Please be advised that a reference check may be conducted as part of the selection process. Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 6 months. Work Permit Please be advised, if you are seeking employment on a temporary work or study permit, we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. As per the Government of Canada, LHSC is considered a hospital/healthcare organization, even if an employee is functioning in a non-patient facing role. Individuals on a work or study permit seeking employment in this sector may be required to complete additional steps in the process, including but not limited to a medical exam, which may also apply to employees looking to renew their work permits. It is the employee's accountability to ensure they are adhering to their specific work permit restrictions, and we encourage all candidates and LHSC employees to be proactive and review restrictions as soon as possible as it could be a lengthy process. To view and apply to all opportunities, please visit the link below: Careers | LHSC Job ID 109840 Great People. Great Care. Great Opportunities.

What you’ll do

Requirements

Requires a two-year Health Information Management diploma and current CHIMA certification and membership, plus at least one year of recent related experience. Candidates should have strong organizational, communication, and accuracy skills, proficiency with Cerner and Microsoft Office, and advanced knowledge of privacy legislation and health information release requirements.