Lessons Associate

Job summary

Register and schedule students, respond to phone inquiries, relay messages to teachers, and receive lesson payments while assisting with overdue accounts. Support the Lessons Coordinator with student records and commission report reconciliation, and assist with recitals.

Job details

Title Lessons Associate Department Music Lessons Hours Full-time permanent Availability Required Weekdays, Weeknights & Weekends Location 960 England Ave Courtenay, BC Job Description Register and schedule students Answer phone inquiries and relay messages to teachers Receive lesson payments and assist with the collection of overdue accounts Assist the Lessons Coordinator in updating student records Assist the Lessons Coordinator with commission report reconciliation Assist with recitals Job Requirements Minimum one year of instrumental music studies in school or through private lessons Basic knowledge of musical instruments Must be able to work weekdays, weeknights and weekends Strong customer service skills Good communication and phone skills Good computer skills Basic office and clerical skills

What you’ll do

Register and schedule students, respond to phone inquiries, relay messages to teachers, and receive lesson payments while assisting with overdue accounts. Support the Lessons Coordinator with student records and commission report reconciliation, and assist with recitals.

Requirements

Requires at least one year of instrumental music studies through school or private lessons, along with basic knowledge of musical instruments. Candidates must be available on weekdays, weeknights, and weekends and have strong customer service, communication, phone, computer, and basic office and clerical skills.

Listed skills

• scheduling · Preferred
• Customer service · Preferred
• Office Administration · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Student Registration
• Scheduling
• Customer Service
• Phone Communication
• Message Relay
• Payment Collection
• Overdue Account Collection
• Student Records Management
• Commission Report Reconciliation
• Recital Assistance
• Musical Instrument Knowledge
• Computer Skills
• Office Administration
• Clerical Skills
• Communication

Job areas

• Administrative
• Customer Service & Support
• Retail
• Education

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