Lessons Coordinator

Job summary

The Lessons Coordinator manages the daily operations of the Music Lesson Centre, including scheduling teachers and students, overseeing staff, and handling customer accounts. They also promote music programs, coordinate recitals, and ensure the consistent application of company policies.

Job details

Title Lessons Coordinator Department Music Lessons Hours Full-time permanent Availability Required Weekdays, Weeknights & Weekends Location 960 England Ave Courtenay, BC Job Description You will be responsible for managing and administering all aspects of the Music Lesson Centre. Working with the Director of Music Education, you will ensure consistent application of the Lesson Centre Policies and Procedures. Interview, select and provide orientation for suitable teachers Coordinate teacher schedules and room schedules Promote and market the Music Lesson Centre Register students and enforce attendance and payment policies Maintain accurate student and teacher attendance records Confirm and administer teacher pays Train and supervise lesson staff Manage overdue or delinquent customer lesson accounts Resolve student and parent problems and complaints Develop and coordinate group programs and classes Schedule and plan bi-annual student recitals Evaluate teachers for job effectiveness and rate increases Liaise with store staff to promote and market Long & McQuade products and services Maintain studios and studio equipment Regularly review Lesson Centre revenue and growth projections Job Requirements Minimum three years of instrumental music studies in school or through private lessons Strong knowledge of music education Must be able to work weekdays, weeknights and weekends Excellent verbal and written communication skills Excellent interpersonal skills Proven sales and customer service skills Basic office administration and customer account management skills Ability to manage people

What you’ll do

The Lessons Coordinator manages the daily operations of the Music Lesson Centre, including scheduling teachers and students, overseeing staff, and handling customer accounts. They also promote music programs, coordinate recitals, and ensure the consistent application of company policies.

Requirements

Candidates must have at least three years of instrumental music studies and strong knowledge of music education. Excellent communication, interpersonal, sales, and administrative skills are required, along with the ability to work a flexible schedule including weekends.

Listed skills

• Customer service · Preferred
• interpersonal skills · Preferred
• record keeping · Preferred
• Sales · Preferred
• Communication · Preferred
• Office Administration · Preferred
• scheduling · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Music education
• Staff supervision
• Scheduling
• Customer service
• Sales
• Office administration
• Communication
• Interpersonal skills
• Marketing
• Conflict resolution
• Record keeping
• Program development

Job areas

• Education
• Retail
• Management & Leadership
• Customer Service & Support
• Administrative